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About the Role

As a Business Analyst on the Swift payments scheme design team, you will shape the future of cross-border payments. You will act as a bridge between business, technology, and delivery teams, translating business needs into technical requirements for a transformative payments experience.

Responsibilities

• Define, analyse, and translate customer requirements into documented functional and non-functional requirements, user stories, and acceptance criteria.
• Research operational processes and operating models of target corridors and creditor markets to identify, design, and document current and target states.
• Evaluate design solutions for completeness, coherence, and operational readiness.
• Collaborate closely with technical delivery teams to support the design and delivery of high-quality, timely solutions.
• Act as the liaison between business teams, technology, and delivery teams to ensure project alignment.
• Support User Acceptance Testing (UAT) and validate that delivered products, services, and capabilities meet defined acceptance criteria.
• Assist in planning and coordinating customer testing activities, including analysing feedback and formulating recommendations for changes or enhancements.
• Maintain key documentation such as procedures, processes, requirements, and specification documents in line with Swift standards and methodologies.
• Support rollout, adoption, and user enablement activities, including training and evolution of documentation.
• Act as a subject-matter expert on the Swift payments scheme design, advising internal and external stakeholders.
• Contribute to the development of the team’s strategic goals and objectives.
• Identify opportunities for innovation and process improvement in the product management function.

Requirements

• Strong experience working as a business analyst in financial services within transaction banking.
• Ability to work both collaboratively and independently.
• Ability to work effectively in a fast-paced dynamic environment.
• Experience working between business, technology, and delivery teams, with the ability to engage both technical and non-technical stakeholders.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Detail-oriented with a disciplined approach to accuracy and quality.
• Fluent in English (spoken and written).

Skills

• Cross-border payments
• API specifications
• API lifecycle management
• Jira
• Agile Control Framework processes

Location

• Belgium

Work Type

• Full-time

Experience Level

• Mid-level

Education Level

• University degree

Benefits

• Freedom to be yourself
• Diverse and inclusive environment
• Opportunity to reach full potential

About the Company

• World's leading provider of secure financial messaging services.
• Supports the global economy by moving value across borders, through cities, and overseas.
• Established to provide a reliable, safe, and secure approach for the global financial community.
• Innovates diligently, tests exhaustively, and implements fast.
• Presence in 200+ countries and territories, serving over 12,000 banks and financial institutions.
• Develops world-class solutions for the banking community, security trading, and large corporations.
• Transfers close to half of the world's GDP in value daily through its systems.
• Builds data solutions to help customers monitor communications, achieve objectives, and conform to regulatory requirements.
• Values diversity, sustainability, and a healthy work/life balance.

Equal Opportunity

• Committed to an inclusive and accessible recruitment process.
• Encourages applications even if not all qualifications are met.