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About the Role

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help run better across New York City. The Systems Engineering team is responsible for the administration, support, automation, security, and lifecycle management of the enterprise Linux infrastructure and associated platform services. This role offers the chance to work on projects with a meaningful impact, utilizing cutting-edge technology and collaborating with passionate professionals.

Responsibilities

Red Hat Satellite management and content lifecycle administration
Operate system and platform lifecycle management activities including: Patch management, Upgrade planning and execution, Vulnerability remediation, Configuration management
End-of-life (EOL) remediation and technology refresh activities
System monitoring, troubleshooting, and incident response
Support for production, staging, and development environments
Coordination with infrastructure, security, application, and operations teams
Documentation, operational procedures, and change management support
Special projects and initiatives as assigned

Requirements

Only permanent employees in the title and those that are reachable on the current civil service list are eligible to apply.
A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties.
A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described above.
A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described above.
A satisfactory combination of education and experience equivalent to the above. All candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described above, including the eighteen (18) months of administrative, managerial, executive, or supervisory experience.
In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience.
Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience.
Undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity.

Skills

Linux infrastructure administration
Platform services management
Automation
Security
Lifecycle management
Patch management
Upgrade planning and execution
Vulnerability remediation
Configuration management
System monitoring
Troubleshooting
Incident response
Change management

Location

Brooklyn, NY

Work Type

Permanent
Full-time
Onsite

Experience Level

3 years of IT experience with 18 months in a managerial/executive capacity (Master's degree)
4 years of IT experience (Bachelor's degree)
6 years of IT experience (High School Diploma)

Education Level

Master's degree in computer science
Baccalaureate degree
Four-year high school diploma or equivalent

Salary/Compensations

$125,000 to $150,000
USD 68214 - USD 130000

Benefits

Great benefits

About the Company

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help run better across New York City.
From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century.
Agency: TECHNOLOGY & INNOVATION

Equal Opportunity

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
This position is open to qualified persons with a disability who are eligible for the 55-a Program.
OTI participates in E-Verify