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About the Role

The New York City Department of Homeless Services (DHS) is seeking an Administrative Director of Social Services M-III to serve as a Program Administrator. This role is crucial for overseeing the administration of facilities, ensuring service provision, compliance with mandates, and responding to critical incidents. The position focuses on re-housing shelter populations and implementing programming initiatives to support vulnerable New Yorkers.

Responsibilities

Administer directly operated and/or contracted facilities, ensuring services are provided in a safe and well-maintained environment.
Ensure compliance with applicable mandates, agency standards, and regulatory requirements for shelter and conditions.
Respond to critical incidents and significant events affecting client health and safety.
Conduct routine site visits.
Oversee program activities and social services for optimal delivery.
Review and analyze program performance and placements against goals, targets, and outcomes.
Identify needs and recommend improvements.
Provide direction to enhance communication between the agency and providers.
Confer with staff on programmatic and personnel issues.
Supervise the shelter contracting process for compliance with terms, conditions, policies, and procedures.
Evaluate Requests for Proposals (RFPs), participate in contract negotiations, prepare contract reports, and plan policies, procedures, and programs.
Liaise with local Community Boards to foster cooperative community relationships.
Work on special initiatives as needed.

Requirements

Permanent in the Administrative Director of Social Services Civil Service title.
Permanent in a comparable title eligible for 6.1.9 title change.
Reachable with a score of 100 on the open competitive Administrative Director of Social Services exam (# 1121).
A baccalaureate degree from an accredited college or university.
Four years of progressively responsible experience in social services within a large governmental agency, business firm, civic, or community organization.
One year of experience at the administrative or managerial level in social services.
Graduate education or a license may substitute for up to three years of experience in social services, but not for the one year of administrative/managerial experience.
Master’s degree in specific fields may substitute for two years of experience.
30 semester credits of graduate education in specific fields may substitute for each year of experience up to three years.
A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.
All candidates must have a baccalaureate degree and one year of administrative or management experience.

Location

New York City

Work Type

Full-time

Experience Level

Managerial
Administrative

Education Level

Baccalaureate degree
Master's degree
Licensed Clinical Social Worker (LCSW)
Licensed Master of Social Work (LMSW)

Salary/Compensations

$125,000 to $150,000
USD 90282 - USD 145261

About the Company

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness.
DHS partners with other City agencies and nonprofit organizations to prevent homelessness, reduce street homelessness, provide temporary shelter, and connect individuals and families to stable housing.
The agency focuses on accountability, empathy, and equity, employing innovative strategies for continuous improvement.
DHS manages hundreds of facilities, operates with a large team, and manages a multi-billion dollar budget.
The Division of Shelter Operations oversees the daily operations of shelter systems for single adults, adult families, and families with children, focusing on re-housing and program implementation.
Services are delivered 24/7/365 throughout the five boroughs.

Equal Opportunity

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.