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About the Role

The Office of Chief Medical Examiner is seeking qualified candidates to join their Information Security Unit in the Information Technology Division. The candidate will support 750+ users in nine (9) locations and will be responsible for the analysis, implementation, troubleshooting, enhancement, maintenance, and security of the OCME network.

Responsibilities

• Assist in maintaining security policies and procedures in coordination with DOITT and NYC Cyber Command.
• Administer, Configure, Secure Wireless Phones, Tablets, and devices.
• Perform Security Vulnerability remediation of End User Workstations, Laptops, and Tablets.
• Administer, Create, and Maintain patch management schedule based on the agency's needs.
• Maintain required patch levels for Workstations, Laptops, and Tablets regularly as dictated in the patching schedule utilizing automation via software or scripting.
• Safely decommission Workstations, Laptops, and Tablets devices as per NYC guidelines while adhering to security best practices.
• Troubleshoot and research desktop PC, laptop, laptop hardware, and network related issues.
• Support IT security operations as an escalation resource.
• Participate in security incident handling.
• Provide excellent customer service.
• Maintain consistent and clear communication with both customers and management.

Requirements

• Permanent employees in the title and those reachable on the Computer Associate (Operations) service list are eligible to apply.
• Selected candidates will be required to provide a DNA sample by swabbing.
• This position has been identified as essential. During emergency events, essential positions may require 24-hour availability.
• Authorization to work in the United States is required.
• Office of Chief Medical Examiner does not provide sponsorship for international employees for visa applications, extensions, or status changes, including STEM/OPT visas.
• Applicants are responsible for ensuring that they meet all qualifying requirements at the time of application.
• Final appointments are subject to Office of Management & Budget approval.

Location

• New York City

Work Type

• Full-time
• Essential

Experience Level

• Two years of satisfactory full-time computer operations experience, in a large-scale networked, multi-tiered, or mainframe computer environment, or two years of satisfactory data communications network experience working in a mainframe or multi-tiered computer environment.
• Three years of satisfactory full-time experience as described above.
• Four years of satisfactory full-time experience as described above.
• At least two years of full-time experience as described above.

Education Level

• Certificate from an accredited technical school (approximately 675 hours) with a specialization in computer operations.
• Baccalaureate degree from an accredited college or university.
• Four-year high school diploma or its educational equivalent.

Salary/Compensations

• $60,000 to $70,000
• USD 59537 - USD 68468

About the Company

• The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a physician, in a correctional facility or in any suspicious or unusual manner or where an application is made pursuant to law for a permit to cremate a body of a person.
• The core values of CARES guide our work for communities and inform our behavior toward each other and all those we serve: Commitment, Accountability, Resilience, Excellence, Service.
• The core values of the OCME are to put the mission of the agency first, to be truly dedicated and to have integrity in every aspect of our professional life.
• Agency: DEPT OF HEALTH/MENTAL HYGIENE
• Job Category: Health

Equal Opportunity

• The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.