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About the Role

The Office of Technology and Innovation (OTI) is seeking a Senior DevOps Engineer to provide Site Reliability engineering for automation services and manage code. This role offers the chance to work on impactful projects using cutting-edge technology and collaborate with passionate professionals.

Responsibilities

• Monitor CI/CD pipelines, Kubernetes clusters, and application health dashboards.
• Triage alerts, apply documented fixes for low/medium issues, and escalate complex incidents.
• Write, update, and maintain basic scripts, YAML configs, and Terraform/Ansible modules.
• Perform smoke testing and validation of deployments in dev/staging environments.
• Verify monitoring, logging, and alerts function correctly after code or config changes.
• Participate in design sessions and code reviews.
• Build expertise in Linux, containers, Git, IaC, and observability tools.
• Follow team standards and change control processes.
• Maintain wiki, runbooks, deployment guides, and troubleshooting documentation.
• Perform special projects and initiatives as assigned.

Requirements

• A master's degree in computer science and three (3) years of IT experience, with at least 18 months in an administrative, managerial, or executive capacity.
• A baccalaureate degree and four (4) years of IT experience, with at least 18 months in an administrative, managerial, or executive capacity.
• A four-year high school diploma and six (6) years of IT experience, with at least 18 months in an administrative, managerial, or executive capacity.
• A combination of education and experience equivalent to the above, with at least a high school diploma and three (3) years of IT experience, including 18 months in an administrative, managerial, executive, or supervisory capacity.
• Undergraduate credits may substitute for up to two years of IT experience (30 credits per 6 months).
• Graduate credits in computer science may substitute for up to one year of IT experience (30 credits per year).
• Credits cannot substitute for the 18 months of administrative, managerial, executive, or supervisory experience.

Skills

• Linux
• Containers
• Git
• Infrastructure as Code (IaC)
• Observability tools
• CI/CD pipelines
• Kubernetes
• Terraform
• Ansible

Location

• Brooklyn, NY

Work Type

• Full-time
• Permanent
• Onsite

Experience Level

• Senior

Education Level

• Master's degree in Computer Science
• Baccalaureate degree
• Four-year high school diploma or equivalent

Salary/Compensations

• USD 68214 - USD 170000
• $150,000+

Benefits

• Great benefits

About the Company

• The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help run better across New York City.
• OTI is at the forefront of how the city delivers for New Yorkers in the 21st century.
• We offer the chance to work on projects that have a meaningful impact on millions of people.
• You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals.

Equal Opportunity

• The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
• OTI participates in E-Verify.