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About the Role

As a Fitness Trainer, you will operate the Planet Fitness group fitness program (PE@PF). You will proactively engage with members on the club floor, instruct them on equipment usage, and provide support for their fitness goals. This role involves promoting the Judgement Free Zone® by connecting with members, offering assistance, and upholding club policies. You will also perform prospective member calls and tours, assess their needs, and offer Trainer services.

Responsibilities

• Create a class schedule for members, including Orientation and DYOP (Develop your own program).
• Proactively engage with members on the club floor regarding their fitness goals; instruct them on how to safely use the equipment and provide support as needed.
• Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
• Frequently perform a comprehensive walk of all fitness areas to ensure a great member experience and quickly address issues as they are identified.
• Perform prospective member calls and tours; assessing their membership needs and offering Trainer services.
• Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
• Answer phones in a friendly manner and assist callers with their inquiries.
• Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities, including communal spaces as well as your assigned area.
• Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.

Requirements

• 6-12 months of experience in a customer service environment is preferred.
• Must be 18 years of age or older.
• Willing to become CPR/AED Certified (Training provided by Planet Fitness).
• Nationally Certified Training Certificate required.
• Basic computer proficiency.
• Continual standing and moving throughout the club to accomplish tasks during shift.
• Continual communicating in person or on the phone to exchange information during shift.
• Must be able to lift up to 75 pounds.
• Will encounter toxic chemicals during shift.
• Frequent cleaning and sanitizing of equipment and facilities.
• Moving self in different positions, including bending and twisting, to accomplish tasks.
• Every team member is responsible for contributing to a safe and healthy workplace.
• Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

Skills

• Exhibit a positive and upbeat attitude.
• Passion for delivering a consistent and exceptional experience to members, guests, and fellow team members.
• Pride yourself on your work while being punctual, reliable, and dependable.
• Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
• Act with integrity and show respect to everyone around you.
• Exhibit strong communication skills and have an ability to listen and empathize.
• Inspire and motivate others to achieve their goals.
• Quick study with the ability to apply what you have learned during online and hands-on training.

Location

• Club floor

Work Type

• Full-time

Experience Level

• 6-12 months of experience in a customer service environment is preferred.

Education Level

• Nationally Certified Training Certificate required.
• Willing to become CPR/AED Certified

Salary/Compensations

• USD $17.50/Hr. - USD $19.00/Hr.

Benefits

• Medical, Dental, and Vision Insurance*
• Short-term and long-term disability
• Term life insurance
• 401(k) retirement savings plan
• Flexible spending accounts
• Vacation, sick and holiday pay
• Free Black Card Membership
• Tuition Reimbursement
• Employee perks and discounts
• Engaging team-building competitions and social events

About the Company

• Planet Fitness's mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment.
• We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!
• Joining the PF family means being part of a company that is based on an established culture and strong set of values.
• It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong.
• It is having fun at work while creating member experiences that consistently exceed their expectations.
• It means being part of a brand that you can be proud of!

Equal Opportunity

• Planet Fitness reserves the right to pay below or above the posted range based on factors that are unrelated to a person’s protected class.