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About the Role

Provides prompt, efficient, and friendly customer service within the pharmacy department. Ensures department cleanliness, manages product and supply orders, and processes invoices.

Responsibilities

• Provides prompt, efficient, and friendly customer service.
• Smiles and greets customers in a friendly manner.
• Learns customers’ names and addresses them by name.
• Assists customers by escorting them to products, securing products, loading/unloading heavy items, and noting customer suggestions.
• Answers the telephone promptly and provides helpful service.
• Stocks received product and supplies and marks them accordingly.
• Works collaboratively with co-workers to ensure customer satisfaction and a pleasant work environment.
• Reviews prescriptions that are not picked up.
• Orders product and supplies at the department manager's request.
• Reviews invoices on product received.
• Coordinates nursing home medicines.
• Logs invoices.
• Prepares paperwork and compiles medicine for delivery orders and mail outs.
• Cleans the pharmacy to ensure a clean and inviting appearance.
• Takes orders for refills from customers.
• Removes trash in a timely manner.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Gathers patient information required to prepare prescriptions.
• Keeps pharmacy supplies well stocked.
• Performs cash transactions.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Administers Vaccines as allowed by law.
• Completes sales.
• Assists in other areas of the store as needed.
• Performs other job-related duties and special projects as required.

Requirements

• Must be 18+.
• Must have the ability to follow written, verbal or diagrammatic instructions with several concrete variables.
• Ability to perform basic arithmetic (add, subtract, multiply, divide whole numbers).
• Ability to file, post, and mail materials; copy data; interview to obtain basic information; and guide people.
• Maintains the confidentiality of the customer’s private medical information.
• Understands the risks of handling hazardous drugs and acknowledges that exposure may cause acute and chronic effects.
• Acknowledges that failure to follow pharmacy policies and procedures may increase the risk of exposure to hazardous drugs.
• Employment is contingent upon the successful completion of a pre-employment drug screen.

Skills

• Customer service
• Communication
• Teamwork
• Organization
• Basic math skills
• Filing
• Data entry
• Interviewing
• Guiding people

Location

• Onsite

Work Type

• Full-time
• Part-time

Experience Level

• Over six months up to one year of similar or related experience.

Education Level

• High school or equivalent experience.
• Vaccination certification as required by law (if applicable).

Salary/Compensations

• $13.00 to $16.25 per hour

Benefits

• Visit Benefits | Hy-Vee for information on company benefits.

About the Company

• At Hy-Vee, our people are our strength.
• We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.