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About the Role

We are seeking an experienced Product Manager passionate about the restaurant industry to build innovative, high-impact products for the Merchant Dashboard. This role owns the central control center where restaurant operators manage their business, defining how they navigate, configure, monitor, and grow across the SpotOn software suite. You will shape the information architecture, interaction patterns, personalization, and monetization surfaces that power daily operator workflows, collaborating closely with Engineering, Design, Marketing, Data Science, and GTM teams.

Responsibilities

Define the product strategy for SpotOn restaurant software suite.
Own and manage the product roadmap, making data-informed trade-offs based on customer needs, market dynamics, and business priorities.
Bring an innovative mindset to product design and vision, challenging assumptions and seeking bold solutions.
Partner closely with cross-functional teams to gather input, align priorities, and deliver impactful solutions.
Analyze market trends, customer feedback, competitive offerings, and emerging technologies to identify differentiation and growth opportunities.
Lead a continuous cycle of experimentation, learning, and iteration using data to guide product decisions.
Cultivate strong relationships with internal stakeholders and external partners, acting as the product’s advocate and voice of the customer.
Collaborate with product marketing on product positioning.

Requirements

4+ years of relevant product management experience or equivalent, preferably with restaurant or hospitality software.
Deep understanding of the product development lifecycle, with a proven ability to deliver intuitive, high-quality products that scale across multiple platforms.
Technically fluent—able to engage effectively with engineers, understand APIs and systems architecture at a high level, and discuss implementation trade-offs.
A metrics-driven work style that leverages data for informed decisions.
Exceptional communication skills, with the ability to clearly articulate product vision, rationale, and tradeoffs to cross-functional teams and stakeholders.
Ability to empathize with customers to understand their needs and product interactions.
Ability to make decisions with imperfect information, lead without authority, and manage chaos, ambiguity, and complexity.
Hands-on restaurant or hospitality experience (e.g., working in a restaurant, bar, or cafe) is a significant plus.
Work authorization in the U.S. is required.
Visa sponsorship is not available for this role.

Skills

Product Strategy
Product Roadmap Management
Product Design
Cross-functional Collaboration
Market Analysis
Customer Feedback Analysis
Competitive Analysis
Emerging Technologies Analysis
Experimentation
Data-driven Decision Making
Stakeholder Management
Product Positioning

Location

Hybrid

Work Type

Hybrid

Experience Level

4+ years of relevant product management experience

Salary/Compensations

$175,000 - $195,000

Benefits

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation
10 company holidays
Sick time
Volunteer time off
Employee Resource Groups
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year

About the Company

We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win.
From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people.
Named the #1 Restaurant POS by G2 (Summer 2026).
Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users.
Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running.
We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it.
If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

Equal Opportunity

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
SpotOn is an E-Verify company.