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About the Role

The Security Operations Center Specialist is responsible for the daily operation of all physical security efforts, monitoring and responding appropriately to security systems and technology, and communicating effectively with internal customers and colleagues. This position will work closely with Brink’s Operations and Branch leaders to proactively address security gaps/issues related to interdepartmental logistics.

Responsibilities

Monitor and respond appropriately to a variety of alarm signals, ensuring timely and accurate responses according to procedures.
Communicate effectively with internal customers, adhering to all departmental and company policies.
Complete required equipment checks, daily logs, and regular system audits.
Answer multiple telephone lines professionally, gathering information, troubleshooting, transferring calls, or providing instructions, and conduct follow-up calls.
Provide technical support as needed, following procedures for service and inspection requests.
Analyze inquiries and determine the correct course of action.
Maintain facility security and operations by following company policies to provide a safe and productive environment.
Assist other departments and associates with special projects to support teamwork.
Participate in job-related training programs and meetings to continually update knowledge.
Perform other duties as assigned or necessary.

Requirements

Minimum of 2 years of experience in a security setting.
Intermediate proficiency in Microsoft Excel, Word, PowerPoint, and other Microsoft 365 software.
Ability to make independent decisions.
Possession of a valid weapons permit or ability to pass applicable weapons licensing requirements.
Must be 21 years of age.
Must have the ability to work a flexible schedule with a wide range of hours, including weekends and holidays.

Skills

Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft 365 software
Technical support
Customer service
Decision making
Analytical skills
Verbal communication
Written communication
Interpersonal communication

Location

Work Type

Full-time

Experience Level

Minimum 2 years of experience

Education Level

High School Diploma or Equivalent Minimum
Bachelor’s degree preferred

Salary/Compensations

58,900.00 - 73,600.00 USD Annual
60k-68k

About the Company

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services.
Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations.
Our network of operations in 51 countries serves customers in more than 100 countries.
We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives.
We build a sense of belonging, so all employees feel respected, safe, and valued.
Brink’s Global Services U.S., a division of Brink’s, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities.
The company has a proud history of providing growth and advancement opportunities for its employees.

Equal Opportunity

Brink’s, Incorporated is an Equal Opportunity / Affirmative Action Employer, and is committed to maintaining a drug-free workplace.
Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law.
Brink’s is also committed to providing a drug-free workplace.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.