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About the Role

Responsible for providing members with prompt and courteous service and assistance, replenishing and stocking merchandise, and keeping the sales floor clean, neat and fully organized.

Responsibilities

• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures and compliance.
• Act with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity, by working together with collaboration and respect.
• Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly and positive attitude.
• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA).
• Deliver Fast, Friendly Full, Fresh, Clean service.
• Work as a team to deliver GOLD club standards daily.
• Work with commitment and pride to deliver GOLD - Grand opening look daily.
• Ensure all items are stocked and promotional plans are executed.
• Maintain visible accurate signage.
• Keep the sales floor clean and organized, inside and out.
• Understand how to access and read production and/or financial performance reporting for your department.
• See the connection between consistent execution and the positive impact it can have on the business.
• Provide members with prompt and courteous service and assistance.
• Replenish, refill, stock, and straighten merchandise.
• Ensure proper signage of merchandise.
• Keep sales floor clean, neat and full organized.
• Replenish milk, dairy, freezer, food, and non-food merchandise.
• Fold and organize apparel, books, and other merchandise.
• Remove empty cardboard from the sales floor, shelves, display cases, and replenish box bins.
• Use cardboard baler to dispose of cardboard.
• Return all returned and re-shop merchandise to the sales floor.
• Maintain all club policies and procedures.
• Perform other duties as assigned, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Requirements

• Must successfully complete required training and certification processes.
• Strong interpersonal skills and attention to detail required.
• Familiarity with AI tools, including ChatGPT, is recognized and valued.

Skills

• Interpersonal skills
• Attention to detail

Location

• Onsite

Work Type

• Full-time

Salary/Compensations

• $17.00 - $20.40

Benefits

• Weekly Pay
• Free BJ’s Memberships
• Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, and jury duty leave)
• Flexible and Affordable Health Benefits (medical, dental, vision, HSA, flexible spending account options)
• 401(k) Retirement Savings Plan with company match
• Employee Stock Purchase Plan with a 15% discount

About the Company

• BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day.
• Our team members are at the heart of everything we do.
• We offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job.