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About the Role

CrowdStrike Services is seeking a Platform Professional Services Senior Consultant specialized in AI for Detection and Response. This role is responsible for the planning, deployment, implementation, and operational support of the CrowdStrike platform's AI capabilities, focusing on leveraging Falcon's AI and ML technologies to enhance threat detection, automate response workflows, and maximize security outcomes for customers. The consultant will manage all aspects of the deployment from initial customer engagement through installation, optimization, and ongoing support.

Responsibilities

Provide technical implementation, configuration, and troubleshooting assistance with the deployment of Falcon's AI-powered detection and response capabilities.
Assist customers in optimizing AI-driven threat detection models and automated response workflows.
Lead customer knowledge transfer sessions and technical presentations.
Configure and tune machine learning algorithms to reduce false positives while maintaining high detection efficacy.
Develop and build custom detection rules and implement AI-driven automation playbooks for security operations.
Collaborate with customers to optimize their security operations and workflows.
Troubleshoot AI-related customer issues across small to large enterprises.
Develop scripting and application solutions using Falcon APIs to enhance AI capabilities.
Work closely with customers to interpret AI-generated alerts and findings.
Leverage CrowdStrike's AI capabilities to enhance vulnerability prioritization and asset management.
Assist customers with integrating Falcon's AI capabilities into their existing security tools and workflows.
Support Incident Response teams with AI-powered threat hunting and forensic analysis.
Develop and lead AI skills workshops for the Platform Professional Services team.
Work collaboratively with the Platform Professional Services team to develop customer-facing AI collateral.

Requirements

Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related discipline.
5-8 years of experience in security operations (SOC, IT deployments, or customer-facing technical roles).
Strong understanding of software deployment technologies.
Very knowledgeable on Windows, Mac, and Linux platforms.
Experience with security platforms (CrowdStrike Falcon preferred).
Python development skills and scripting experience.
Experience with security automation and orchestration platforms.
Strong knowledge of Microsoft Office applications.
Excellent communication and effective ability to build collaborative relationships.
Strong experience presenting technical content to various audiences.
Strong experience in computer and network systems security.
Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems.
Proactive and thorough ability to manage work and prioritize customer projects.
Experience mentoring team members.
Native Japanese language proficiency.
Business level English proficiency.
Some experience leading a team to complete projects.
High level of motivation; self-starter; results driven.
Potential for travel and assignment work exists.

Skills

AI and machine learning concepts, particularly in cybersecurity applications
Data science principles and their application to security operations
Endpoint Security: Falcon platform, AV, and EDR solutions
AI/ML Technologies: Experience with machine learning models, natural language processing, anomaly detection, writing prompts
Programming for AI: Python, R, or similar languages for data analysis and model development, working with agents and/or building agent
Operating Systems: Windows, Linux, Mac
Software Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec
Development: PowerShell, Python, Bash, Batch
Technologies: Experience with Host based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT Automation
Compliance: CIS Benchmarks, STIGs, PCI, HIPPA
Database: SIEM, MSSQL, Splunk, LogScale
Identity: Identity, Active Directory, Azure-AD, SSO
Cloud: AWS, Azure, and GCP

Location

Remote

Work Type

Full-time

Experience Level

Senior
5-8 years

Education Level

Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related discipline

Benefits

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

About the Company

Global leader in cybersecurity, protecting people, processes, and technologies that drive modern organizations.
Mission-driven company redefining modern security with the world’s most advanced AI-native platform.
Works on large-scale distributed systems, processing trillions of events daily.
Customers span all industries, relying on CrowdStrike to keep businesses running and communities safe.
Leverages AI to transform the way work is done, fostering a culture of responsible AI adoption, experimentation, and innovation.
Uses an AI-first mindset as a force multiplier to accelerate execution, build expertise, uncover insights, and solve complex problems.
Seeks passionate, innovative, and customer-focused individuals.

Equal Opportunity

CrowdStrike is proud to be an equal opportunity employer.
Committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed.
Supports veterans and individuals with disabilities through an affirmative action program.
Provides equal employment opportunity for all employees and applicants.
Does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law.
Bases all employment decisions on valid job requirements.
Provides assistance for accessing or reviewing information or submitting applications for employment or requesting accommodation via recruiting@crowdstrike.com.