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About the Role

Inspect and appraise customer vehicles to determine the cost of repairs for damages billed as insurance claims or customer expenses. This role involves working directly with customers and insurance companies to ensure a seamless repair process and provide excellent customer service.

Responsibilities

• Examine damage to customer vehicles to locate structural, body, mechanical or interior damages.
• Estimate repair costs including supplies, parts, and labor.
• Calculate customer payments including deductibles for repaired items.
• Manage claim process for customers by obtaining estimates from insurance companies and reviewing with insurance adjusters.
• Maintain customer report by explaining estimate and expected return of vehicle.
• Maintain high-quality repairs and minimize comebacks.
• Conduct spot checks of each completed job for thoroughness and quality.
• Reconcile and prepare final invoices matching approved estimates.

Requirements

• 3+ years of previous automotive estimator experience.
• Knowledge of major insurance program protocols and ability to upload estimates/images that meet those standards.
• Prior experience as an estimator highly preferred.
• I-Car or other industry training history.
• Automotive certifications a plus.
• High school degree or equivalent.
• Must be a minimum of eighteen years of age.
• Must have a valid Driver’s License.
• Must be able to pass pre-employment screen (background).

Location

• Prince George County

Work Type

• Full-time

Experience Level

• 3+ years

Education Level

• High school degree or equivalent

Salary/Compensations

• Potential earning based on experience

Benefits

• Paid Manufacturer Training
• Paid ICAR Training
• Comprehensive Benefits Plan including 401k
• Employee discounts on vehicle purchases, parts and service repairs
• PTO and Paid Holidays
• Opportunities to join our community service initiatives
• Internal career advancement opportunities

About the Company

• DARCARS Collision Centers

Equal Opportunity

• We are an equal opportunity employer & drug-free workplace.
• Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN).
• Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.