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About the Role

Greenwich House is seeking a dynamic and detail-oriented Center Director to manage one of the Older Adult Centers within the OAN network. The Director will be responsible for the daily operations of the center, ensuring a welcoming and engaging environment for all members. The role involves overseeing daily meal service, developing and implementing programs, coordinating client support services, and maintaining the center. The Director will also build relationships with members and community partners and serve as the agency’s liaison to the Center’s Advisory Board. This is an exciting opportunity for someone passionate about people and making a lasting impact in New York City.

Responsibilities

Oversee all aspects of daily center operations.
Ensure the accuracy and timely submission of monthly reports to NYC Aging, including data on meals, class attendance, and services.
Monitor and ensure compliance with NYC Aging regulatory standards and NYC Department of Health regulations related to food service and facility maintenance.
Maintain and manage a pre-allotted annual budget to ensure responsible use of program funds.
Collaborate with the Assistant Director to recruit volunteers and consultants to teach classes that reflect the interests and needs of center members.
Ensure consultant certifications and compliance with teaching contracts.
Oversee class evaluation processes and work with the Assistant Director to develop new programs based on member feedback and interests.
Engage and support the Center Member Advisory Council.
Utilize Canva to develop flyers, class programs, and menus.
Work with staff to maintain monthly supply orders.
Perform other duties and services as assigned.
Manage daily lunch service and coordinate aides and volunteers involved in meal service.
Monitor the daily schedule of programs and services.
Ensure building security at closing time.
Maintain safety and cleanliness standards as required by NYC Aging and DOH regulations.
Collaborate with the Development and Communications teams on relevant initiatives.
Provide weekly supervision and support to staff.
Participate in regular supervision with your direct supervisor.
Attend and contribute to staff and program director meetings.
Complete annual performance evaluations for staff.

Requirements

Master of Social Work (MSW) degree from an accredited college or university required.
Certified SIFI (Seminar in Field Instruction) credential required, or ability to obtain certification within a specified timeframe.
Demonstrated ability to develop and organize comprehensive programming for older adults, including recreational and educational offerings, while engaging staff, members, and stakeholders in the process.
Proven ability to plan, coordinate, and direct a variety of center activities, including trips and special events.
Proficient in using and training staff on new administrative systems, software, and digital platforms.
Strong interpersonal skills with the ability to build and maintain effective relationships with members, staff, instructors, community partners, and the general public.
Excellent communication skills, both verbal and written, with the ability to engage effectively across all levels of the organization.
High level of emotional intelligence and leadership ability.
Proficiency in all Microsoft applications, Canva, and Zoom; familiarity with Vive and PeerPlace (NYC Aging data collection systems) is a plus.
Strong organizational and supervisory skills with the ability to manage paid staff, consultants, and volunteers effectively.

Skills

Microsoft applications
Canva
Zoom
Vive
PeerPlace

Location

20 Washington Square N, New York, NY 10011

Work Type

Full-Time
35 hours/week

Education Level

Master of Social Work (MSW)

Salary/Compensations

$72,000 - $74,000

Benefits

Medical/dental/vision insurance
403(b) plan
Generous paid time off
Other benefits in accordance with applicable plan documents
Exclusive perks and discounts for Greenwich House programs and services

About the Company

Greenwich House empowers communities through transformative programs.
Founded in 1902 as a settlement house supporting New York City's growing immigrant population, Greenwich House has evolved into a dynamic nonprofit organization dedicated to fostering wellness, creativity, and connection across the city.
Offers a diverse range of programs in health, human services, education, and the arts, serving thousands of New Yorkers each year.

Equal Opportunity

Greenwich House is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, or any other characteristic protected by applicable law.
We are also committed to providing reasonable accommodations to qualified individuals with disabilities to ensure they can successfully perform the essential functions of their roles.
If you require assistance or an accommodation during the application or interview process, please the Human Resources Department.