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About the Role

This role combines market intelligence, knowledge sharing, and operational improvement. You will help teams learn from data, from each other, and from the wider market, making it easier to apply successful approaches at scale. You will define and own the Group Marketplace market intelligence agenda, gather and analyze marketplace performance data, seller trends, and market developments to identify opportunities for improvement, and monitor competitor activity, emerging marketplace models, and changes across the wider e-commerce landscape.

Responsibilities

Define and own the Group Marketplace market intelligence agenda.
Gather and analyse marketplace performance data, seller trends and market developments to identify opportunities for improvement.
Monitor competitor activity, emerging marketplace models and changes across the wider e-commerce landscape.
Identify, document and share best practices through clear frameworks and a centralised knowledge base, helping teams avoid duplication and apply operational learnings consistently across banners.
Lead the roll-out and adoption of best practices across banners, partnering with local teams to embed consistent standards and ways of working while tracking impact to drive continuous improvement.
Translate complex data into clear narratives for senior stakeholders, supporting business cases, prioritisation, OKRs and investment decisions in close collaboration with Marketplace, Product, Finance and Operations teams.
Drive structured post-launch reviews and embed a test-and-learn culture, ensuring operational insights are captured, reused and scaled across banners to support continuous improvement.

Requirements

Hands on experience working within a marketplace business, with a strong understanding of marketplace growth, seller ecosystems, commercial performance and strategy.
Strong exposure to cross-functional environments (e.g. working with Product, Operations, Finance, or Commercial teams).
Experience in building or scaling knowledge management frameworks, best practice sharing, or continuous improvement initiatives.
Demonstrated ability to translate complex data into clear recommendations for senior stakeholders.
Familiarity with data visualisation and analytics tools (e.g. Excel, SQL, Tableau, Power BI or similar).
Experience leveraging automation, data tooling, or AI (e.g. analytics automation, insight generation, knowledge capture) to improve efficiency and scalability.

Skills

Marketplace growth
Seller ecosystems
Commercial performance
Strategy
Cross-functional collaboration
Knowledge management frameworks
Best practice sharing
Continuous improvement
Data visualization
Analytics tools
Excel
SQL
Tableau
Power BI
Automation
Data tooling
AI

Location

London
France
Poland
Spain

Work Type

Hybrid

Experience Level

Senior Manager

Benefits

Competitive benefits package
Opportunities to stretch and grow your career

About the Company

Kingfisher is a team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas to life.
Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality.
We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self.

Equal Opportunity

Our customers come from all walks of life - and so do we. We’re committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.