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About the Role

SpotOn is hiring a Senior AI Engineer to identify and replace business inefficiencies with AI-driven systems. This high-autonomy, high-impact role involves partnering with operations, sales, and support stakeholders to build automation that streamlines workflows, reduces repetitive processes, and eliminates bottlenecks. You will be responsible for discovering business problems, architecting solutions, and shipping production-ready AI systems.

Responsibilities

Own business automation end-to-end, partnering directly with operations, sales, and customer support teams to identify workflow bottlenecks and manual processes ripe for automation.
Discover problems, scope solutions, build, deploy, and measure the impact of AI-driven systems.
Design and ship AI-driven systems that replace manual labor, building agentic workflows and orchestration layers for complex business processes.
Define and measure key metrics such as hours recovered, error rates reduced, cycle times compressed, and operational throughput gained.
Evangelize through shipping working systems, demonstrating time savings to stakeholders and improving the operations organization.

Requirements

7+ years of professional software engineering experience.
Strong proficiency in Python and TypeScript/JavaScript for building production systems.
Full-stack capability spanning backend services, APIs, and frontend interfaces.
1-2+ years working deeply with LLMs and AI agents in production.
Experience building multi-agent or agentic workflows, including task decomposition, agent specialization, orchestration, and error recovery.
Hands-on experience with AI coding tools daily, such as Claude Code, Cursor, or GitHub Copilot.
Comfort working directly with non-technical stakeholders to understand workflows and translate them into technical solutions.
Familiarity with Salesforce platform development (Apex, Lightning, APIs) is a plus.
Experience building custom AI orchestration layers or multi-agent systems for business process automation is a plus.
Background in CI/CD pipeline design and cloud infrastructure (AWS, GCP, or Azure) is a plus.
Prior experience in ops automation, business process reengineering, or internal tooling at a fast-growing company is a plus.
Work authorization in the U.S. is required.
Visa sponsorship is not available for this role.

Skills

Python
TypeScript
JavaScript
LLMs
AI agents
Multi-agent workflows
Agentic workflows
Orchestration
Error recovery
Prompt engineering
Model selection
AI coding tools
Claude Code
Cursor
GitHub Copilot
Salesforce platform development
Apex
Lightning
APIs
CI/CD pipeline design
AWS
GCP
Azure
Business process automation
Internal tooling

Location

Remote

Work Type

Full-time
Remote

Experience Level

Senior
7+ years of professional software engineering experience
1-2+ years working deeply with LLMs and AI agents in production

Salary/Compensations

$160,000 - $190,000/year

Benefits

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation
10 company holidays
Sick time
Volunteer time off
Employee Resource Groups
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year

About the Company

SpotOn provides independent restaurants with tools to compete and win, including award-winning point-of-sale systems and AI-powered profit tools.
Named the #1 Restaurant POS by G2 (Summer 2026).
Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users.
Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running.
The company moves fast, cares hard, and fights for independent restaurant operators.

Equal Opportunity

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
SpotOn is an E-Verify company.