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About the Role

The Client Accounts Coordinator manages the billing, collections, and related reporting for assigned billing attorneys, working with administrative assistants to produce, edit, and submit invoices according to engagement letters and client guidelines.

Responsibilities

• Produce prebills and ad-hoc reports on-demand and periodically.
• Edit and finalize draft bills based on attorney instructions and client guidelines.
• Conduct meetings with attorneys and administrative assistants to review client inventory and provide system comments on unbilled fees and aged balances.
• Cross-train and collaborate with colleagues to provide coverage and support for other team members' assigned attorneys and clients.
• Prepare and submit invoices via 3rd party e-billing systems, investigating and resolving submission delays or issues.
• Review outstanding receivables and collaborate with the Collections & Appeals Team to contact clients regarding past due balances.
• Assist with testing and documentation of new processes and applications related to client account billing.
• Respond to billing-related inquiries from attorneys, clients, and management accurately and promptly.

Requirements

• Strong mathematical aptitude.
• Ability to manage a varied workload and meet deadlines.
• Punctual and reliable.
• Proficient in MS Excel, Outlook, and other necessary applications.
• Strong interpersonal skills.
• Ability to work with minimal supervision.
• Ability to work collaboratively with lawyers and staff, demonstrating strong teamwork and a positive attitude.
• Excellent written and verbal communication skills.
• Ensure confidentiality of all firm and client documentation and information.

Skills

• MS Excel
• MS Outlook
• Aderant Expert or equivalent accounting system (Elite, 3E)
• eBilling applications or vendor sites (eHub, BillBlast, Tymetrix, Serengeti, Collaborati, CounselGo, CounselLink, Passport)

Location

• New York, NY

Work Type

• Full-time

Experience Level

• Minimum of 3 years experience at a major law firm

Education Level

• Bachelor’s degree preferred

Salary/Compensations

• $90,000 - $110,000

Benefits

• Competitive salary
• Comprehensive benefits package

About the Company

• Davis Polk & Wardwell LLP is an elite global law firm with world-class practices.
• Clients rely on Davis Polk for their most challenging legal and business matters.
• Operates from offices in key financial centers and political capitals worldwide.
• Over 1,000 lawyers collaborate to deliver exceptional service, sophisticated advice, and creative, practical solutions.