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About the Role

Sompo has a unique opportunity for an Underwriting Assistant in our Insurance Operations team to support our UK Insurance Market, on a 6-months FTC basis. This role will sit within our London and UK Regions COO function. The Service Delivery team play a vital role in supporting the various business lines within our Underwriting team based in our London, UK office whilst at the same time undertaking transformation activities with which to broaden, and better control the services provided. This exciting opportunity will allow the incumbent to play an integral part in strengthening the operational resilience of the services provided by the Operations function, whilst laying the foundations for a career in Insurance.

Responsibilities

Gathering, validating, and inputting data including transposing policy information from various documents to pricing platforms, policy administration systems or any other relevant systems.
Preparing, organising, and maintaining policy documentation and underwriting files with a functional and working knowledge of ImageRight, Guidewire, Workflow, Document Management Systems, and pricing platforms.
Coordinating with various departments and Outsourced providers to facilitate smooth workflow and timely processing as defined within Standard Operating Procedures.
Assisting in the preparation of renewals.
Managing policies from submission management to booking.
Managing cash balances.
Ensuring KPIs are met in relation to speed and quality.
Supporting effective service delivery by resolving queries within established timeframes.
Following up on missing documents/information from brokers to ensure completeness of the underwriting information.
Managing Outsourced providers queries and errors.
Ensuring Standard Operating Procedures are followed, with related controls completed.
Supporting internal/external audit teams and any auditing requirements.
Inputting into the operational management dashboard in an accurate and timely manner.
Working with other UAs in the Operations department to identify and document opportunities for continuous improvement and efficiency.
Performing functional testing of required IT & Process changes.
Participating in change / transformation activities as a Subject Matter Expert.
Undertaking all required training to understand the underwriting process, enabling effective support of the Underwriters.
Supporting the training of new team members as they join the team.

Requirements

Working knowledge of Insurance Underwriting systems would be useful.
Strong problem solving and decision-making abilities.
Excellent written and oral communication skills.
Exceptional interpersonal skills with the ability to work with a team oriented approach.
Ability to work effectively in a fast-paced environment.
Proactive mindset.
Eye for detail.
Logical thinker.
Strong time management.
Ability to organise efficiently.
Confidence to challenge.
Competent computer skills – must include Microsoft Excel, Microsoft Word and Microsoft Outlook as a minimum.

Skills

ImageRight
Guidewire
Workflow
Document Management Systems
Pricing platforms
Microsoft Excel
Microsoft Word
Microsoft Outlook

Location

London, UK

Work Type

6-months FTC
Full-time

About the Company

We’re Sompo, a global provider of property, casualty, and specialty insurance and reinsurance.
Building on Sompo Holdings’ 130 years of innovation, we’re committed to applying all of our experience to simplify yours.
Our dedication to you shows up in the care we put in every detail, working to create a frictionless risk management journey for everyone we serve.
We lead with your priorities, meticulously crafting solutions, sharing insights, and understanding your needs.
Around the world, our 9,000+ employees use their expertise to learn, improve and find clear answers for your complex challenges.
Because when you choose Sompo, you choose the ease of expertise.
To learn more about visit our website at www.sompo-intl.com