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About the Role

The Assistant Manager role combines business strategy, operations, creativity, and people management to drive sales and provide excellent customer service. Assistant managers oversee daily store operations, manage efficiency, and leverage creative expertise for visual merchandising and styling. They are also responsible for talent management, including recruiting, training, engagement, and development, with a philosophy of promoting from within for future leadership opportunities.

Responsibilities

Perform Opening and Closing Routines.
Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
Conduct staffing and scheduling operations and payroll management.
Train and develop the non-management staff.
Demonstrate product knowledge and brand awareness, while driving sales.
Build and maintain visual displays.
Analyze reporting to inform decision making.
Protect store assets & perform inventory control.
Operate Register/Point of Sale systems.
Fulfill OMNI Channel Orders.
Represent the Brand and Exemplify Company Culture and Values.

Requirements

Maintain a strong customer focus.
Knowledge of current fashion trends.
Drive to achieve results and exhibit a strong work ethic.
Possess strong communication and interpersonal skills.
Team building and ability to coach others.
Take initiative and demonstrate confidence.
Balance multiple tasks while being detail-oriented.
Engage in applied learning and proactive thinking.
Ability to show up in a fast-paced and challenging environment.

Skills

Business strategy
Operations management
Creativity
People management
Sales analysis
Customer service
Visual merchandising
Styling
Product knowledge
Recruiting
Training
Engagement
Development
Staffing
Scheduling
Payroll management
Brand awareness
Reporting analysis
Inventory control
POS systems
OMNI Channel Order fulfillment

Location

North America
Europe
Asia
Middle East

Work Type

Full-time

Experience Level

Assistant Manager
Supervisory experience

Education Level

Bachelor’s degree
One year of supervisory experience in a customer-facing role

Benefits

Quarterly Incentive Bonus Program
Paid Time Off
Paid Volunteer Day per Year
Merchandise Discount
Medical, Dental and Vision Insurance Available
Life and Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
401(K) Savings Plan with Company Match
Training and Development
Opportunities for Career Advancement

About the Company

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are.
Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Equal Opportunity

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.