Analytical Consultant – Retailer Customer Success Team at NielsenIQ | London, England, GB | Rezi

Analytical Consultant – Retailer Customer Success Team at NielsenIQ

Analytical Consultant – Retailer Customer Success Team

NielsenIQ · London, England, GB

3 days ago

Analytical Consultant – Retailer Customer Success Team

NielsenIQ · London, England, GB

4 days ago
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About the Role

As an Analytic Consultant in the Retail Customer Success team, you will act as a trusted advisor and strategic partner to a major UK grocery retailer. Your focus will be on helping the retailer unlock greater value from data, analytics, and insights, translating complex information into clear business actions and growth opportunities. This is a hands-on role requiring collaboration with retailer stakeholders and NIQ teams to ensure insights are clear, relevant, and impactful. You will build trusted relationships, uncover opportunities for NIQ to create value, and ensure insights translate into meaningful business outcomes.

Responsibilities

  • Build and maintain strong relationships with key retailer stakeholders across insight, category, commercial and customer functions.
  • Act as a trusted advisor, helping stakeholders understand market trends, shopper behaviour and category performance.
  • Develop a deep understanding of the retailer's priorities, strategic objectives and business challenges.
  • Partner with retailer teams to identify opportunities where data, insights and analytics can drive improved business performance.
  • Support long-term account planning and partnership development.
  • Translate complex business questions into actionable insight programmes and strategic recommendations.
  • Connect retailer performance, category trends, shopper behaviour and market dynamics to provide a holistic view of opportunities and risks.
  • Deliver compelling storytelling that moves beyond reporting to influence decision making and action.
  • Support strategic projects, category reviews, business planning and senior stakeholder discussions.
  • Leverage Scanning, Panel and other NIQ datasets to uncover meaningful insights and future growth opportunities.
  • Identify opportunities to increase the value NIQ delivers across the retailer organisation.
  • Support the adoption of new data sources, tools and analytical capabilities.
  • Proactively bring fresh perspectives, market trends and thought leadership to client conversations.
  • Contribute to business reviews and value realisation discussions with retailer stakeholders.
  • Help strengthen NIQ's position as a trusted strategic partner through insight-led engagement.
  • Ensure all analytical outputs are clear, accurate, commercially relevant and actionable.
  • Support the development of robust analytical approaches to answer complex retailer business questions.
  • Shape and review key deliverables to maximise business impact and stakeholder engagement.
  • Provide expertise and guidance on high-profile or strategically important projects.
  • Champion best practices in insight generation, storytelling and retailer engagement.
  • Work closely with Customer Success, Commercial, Analytics, Product and Operations teams to deliver an integrated client experience.
  • Bring together the right NIQ expertise to help solve retailer challenges and unlock opportunities.
  • Share insight, retailer knowledge and best practices across the wider organisation.
  • Support a culture of curiosity, innovation and continuous improvement.
  • Contribute to the ongoing development of strategic retailer partnerships across the Retail Customer Success team.

Requirements

  • Proven experience in FMCG, retail, or market research analytics.
  • Strong analytical capability, especially using Consumer Panel.
  • Ability to translate data into actionable insight.
  • Demonstrated ability to manage stakeholders and build trusted relationships.
  • Strong commercial awareness and understanding of business drivers.
  • Confident presenter with strong storytelling skills.
  • Comfortable working in a fast-paced, collaborative and evolving environment.

Skills

  • Consumer Panel analytics
  • Data translation
  • Stakeholder management
  • Relationship building
  • Commercial awareness
  • Storytelling
  • Presentation

Location

  • London
  • Oxford

Work Type

  • Full-time
  • Hybrid

Salary/Compensations

  • 48000 GBP to 57000 GBP gross per year

Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About the Company

  • NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
  • In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.
  • With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.
  • NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

Equal Opportunity

  • All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.
  • We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.