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About the Role

The Senior Manager of Transformation & Product Strategy will drive the next phase of our enterprise Technology Business Management (TBM) and portfolio ecosystem evolution. This role owns the product vision and transformation roadmap for our connected portfolio toolset, integrating planning, workforce, financial, and delivery systems into a cohesive ecosystem that enables better planning, technology investment transparency, and insight-driven decision-making.

Responsibilities

Drive the next phase of enterprise TBM and portfolio ecosystem evolution.
Own the product vision and transformation roadmap for our connected portfolio toolset.
Integrate planning, workforce, financial, and delivery systems into a cohesive ecosystem.
Ensure tools, data, standards, and operating models work together seamlessly.
Position the organization to leverage connected data for actionable insights and AI-augmented decision support.

Requirements

Experience in Technology Business Management (TBM) capabilities.
Experience with enterprise portfolio ecosystem evolution.
Experience integrating planning, workforce, financial, and delivery systems.
Experience with AI-augmented decision support.

Skills

Product vision
Transformation roadmap development
Ecosystem integration
Data analysis
AI
Decision support

Location

Virtual
Hybrid
Onsite

Work Type

Hybrid
Onsite
Virtual

Experience Level

Senior Manager

Salary/Compensations

Competitive base salaries
Bonus incentives

Benefits

6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

About the Company

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.
Our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way.
When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
The Technology Business Enablement (TBE) team powers American Express Tech Strategy by enabling Predictability, Transparency, and Efficiency through best-in-class Tech Business Management (TBM) capabilities.
Our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.
From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Equal Opportunity

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
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