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About the Role

As a Retail Sales Associate, you will help provide the best customer experience and technology solutions from a variety of AT&T products and services offered by My Wireless. You will engage with customers, educate them on available products and services, and guide them through the buying process in an energetic environment.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Help customers make buying decisions by delivering outstanding customer service.
• Train and develop skills to become a top Retail Sales Associate, leading to opportunities on the management team.
• Maintain a fun, clean, and exciting work environment for customers and team members.
• Work as a team member to exceed personal and team goals.
• Participate in marketing activities designed to maximize selling opportunities.

Requirements

• Experience in a retail or customer-facing sales environment.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Highly effective communication and interpersonal skills.
• Bilingual (Preferred).
• Experience prospecting through outbound calls (Preferred).
• Must be at least 18 years of age.
• Legally able to be employed in the US.
• Must possess a High School diploma or equivalent.
• Ability to stand and walk for prolonged periods.
• Ability to occasionally lift and move objects up to 10 pounds.
• Ability to reach with hands and arms.
• Ability to climb ladders, balance on ladders, stoop, kneel, crouch.
• Dexterity is required.
• Ability to work with small parts in mobile phones.
• Ability to look at a computer screen for prolonged periods.

Skills

• Customer service
• Sales
• Communication
• Interpersonal skills

Location

• Austin, TX

Work Type

• Full Time
• Retail

Experience Level

• Entry Level

Education Level

• High School Diploma or equivalent

Salary/Compensations

• $30,100.00 - $55,100.00 Base+Commission/year

Benefits

• Strong Base Pay and commission/bonus schedule
• Ongoing paid training
• Career paths and growth potential
• Uncapped commission program
• Medical, Dental and Vision coverage
• Life Insurance
• 401(K) Retirement Program
• Paid Vacation Time
• Total Pet Plan and Pet Insurance
• Employee Assistance Program
• Discounts off devices and service plans
• Welcome kit with AT&T work shirts and PPE
• Exclusive sales contests and incentives

About the Company

• My Wireless is a fast-growing AT&T Authorized National Retailer with over 240 locations in the US and Puerto Rico.
• Our mission is to inspire team members through journeys that instill knowledge, habits, and skills to connect with customers to realize goals and aspirations.
• We maintain a fun and rewarding training program to develop team members for promotion readiness and continued company growth.
• Visit www.mywirelessgroup.com for more information.

Equal Opportunity

• My Wireless is an equal opportunity employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state, and local laws.