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About the Role

JLL empowers its people to shape a brighter way forward by combining world-class services, advisory, and technology for clients in the real estate industry. We are dedicated to hiring and nurturing top talent, fostering meaningful career growth, and creating a sense of belonging.

Responsibilities

• Oversee facility services.
• Manage help desk services for all locations, including remote offices.
• Plan, coordinate, and execute employee events.
• Track service request tickets from initiation to completion.
• Implement health and safety management practices.
• Monitor and respond to daily health and safety issues.
• Conduct and document regular safety inspections.
• Plan, coordinate, and execute disaster preparedness drills.
• Maintain safety-related documentation.
• Provide operational support and escalate issues.
• Act as a substitute for building operations coordinators/facility managers when they are absent.
• Escalate critical issues to senior management in a timely manner.
• Coordinate and supervise maintenance operations and construction activities.
• Manage the asset lifecycle.
• Optimize equipment placement in close collaboration with the asset management team and IT department.
• Ensure accurate asset registration and data updates in the facility management system.
• Properly assign and manage asset tags.
• Plan and support annual asset audits.
• Continuously monitor and analyze office space utilization.
• Propose and implement efficient space allocation.
• Conduct annual space reviews and confirm room ownership.
• Ensure data accuracy and improvement in collaboration with global teams.

Requirements

• Effective collaboration and persistence to guide diverse internal and external stakeholders to resolution.
• Coordination skills for cross-departmental projects.
• Adaptability and a problem-solving orientation.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Information sharing and document management using SharePoint.
• Willingness to learn facility management systems.
• Ability to build and maintain trust with team members.
• Capacity to positively influence and engage others.
• Contribute to team member motivation as a proactive team player.
• Advanced Japanese communication skills (JLPT N1 level or equivalent).
• Effective written and verbal communication in both Japanese and English.
• TOEIC score of approximately 600 or higher is desirable for online training.

Skills

• Collaboration
• Coordination
• Problem-solving
• Microsoft Office Suite (Excel, Word, PowerPoint)
• SharePoint
• Facility Management Systems
• Interpersonal Skills
• Communication (Japanese and English)

Location

• Tokyo, Japan

Work Type

• On-site

About the Company

• JLL empowers you to shape a brighter way.
• Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
• We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
• Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
• JLL is committed to respecting diversity and building an inclusive workplace environment.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
• We take our responsibility to protect the personal information provided to us seriously.
• Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.
• We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
• We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
• For additional details please see our career site pages for each country.

Equal Opportunity

• Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
• If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
• This email is only to request an accommodation.
• Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.