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About the Role

The Credit Collections Analyst will assess customer credit risk, collect outstanding debts, and manage customer accounts receivable. This role supports cash flow management by monitoring credit limits, analyzing payment trends, and resolving billing/payment disputes.

Responsibilities

• Review and analyze customer credit applications and financial information
• Make recommendations to increase/decrease or revoke customer credit limits based on financial information, payment history and order cadence
• Monitor accounts receivable aging reports and identify accounts to be collected according to the Company’s collections strategy
• Conduct collection activities via phone, email, and written communication
• Investigate and resolve billing discrepancies or payment disputes
• Maintain accurate records of customer accounts and collection activities
• Collaborate with sales, customer service, and finance teams on account issues
• Recommend credit holds or account escalations when necessary
• Prepare reports on credit exposure, collection performance, and aging trends
• Ensure compliance with company policies, internal controls and audit requirements
• Support all projects under the Company’s digital transformation initiatives

Requirements

• Post-secondary degree/diploma in finance, business or related field
• 2-5 years previous experience as a collector (CPG/ public company preferred)
• Demonstrated experience improving the collection process
• Experience with SAP (or other large ERP system), High Radius an asset
• Strong computer literacy skills with Microsoft Office and advanced level Excel skills (pivots, v-lookups, and advanced formulas)
• Excellent verbal and written communication skills
• Ability to manage multiple priorities effectively and act with a strong sense of urgency
• Strong organizational skills, self-initiative with a process improvement mindset
• Excellent interpersonal skills and the ability to work with a variety of people at different levels within the organization

Skills

• Microsoft Office
• Advanced Excel skills (pivots, v-lookups, and advanced formulas)
• SAP (or other large ERP system)
• High Radius

Location

• Ontario

Work Type

• Hybrid

Experience Level

• 2-5 years

Education Level

• Post-secondary degree/diploma in finance, business or related field

Salary/Compensations

• $60,000 to $65,000 Per Annum

Benefits

• Growth and Career Opportunities
• Flexible Work Hours
• Innovation, Collaboration and Fun
• Comprehensive Benefits
• Other fun Perks!

About the Company

• Spin Master is a leading global children's toy, entertainment and digital gaming company.
• Our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader.
• Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun.
• Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; though our challenging start-up atmosphere isn’t for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team.

Equal Opportunity

• Everyone is welcome in our sandbox and we are committed to an accessible and inclusive hiring process that provides reasonable accommodation to all applicants.
• Spin Master strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at TAinquiries@spinmaster.com or by phone at 416 364-6002 and we will work with you to meet your accessibility needs.