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About the Role

Mollie Stone’s Markets is seeking a Full-Time Dairy Manager for its Grand Central location in San Francisco. This role ensures the efficient daily operations of the dairy department, covering product receiving, stocking, rotation, merchandising, cleanliness, and customer service. The position supports store excellence by maintaining product quality, adhering to food safety standards, and creating an organized, well-presented department.

Responsibilities

Maintain full and organized dairy cases throughout the day, ensuring shelves are properly stocked, faced, and rotated using first-in, first-out (FIFO) principles.
Receive, inspect, and verify accuracy of dairy deliveries, reporting discrepancies or quality issues promptly.
Ensure proper handling and storage of refrigerated products, including monitoring and documenting temperature logs.
Maintain department cleanliness, including cases, storage coolers, display equipment, and work areas in accordance with health and safety standards.
Assist customers with product inquiries, special orders, and general service needs in a friendly and professional manner.
Identify and pull expired, damaged, or non-compliant products; follow company disposal and documentation procedures.
Operate equipment safely (pallet jacks, dollies, case cutters, pricing tools, etc.) and report maintenance needs.
Support inventory management through regular counts, shrink control, and accurate recordkeeping.
Comply with all store policies, food safety procedures, and regulatory requirements.
Set and achieve the highest standards.
Supervise, schedule and assign duties to the Team Members.
Provide our customers with exceptional customer service.
Interview, train, develop all Team Members in a manner which builds and sustains a high performing team and minimizes turnover.
Establish and maintain a positive work environment, which encourages an exceptionally high level of Team Member morale.
Manage inventory and pricing to achieve required margin and labor targets.
Follow and comply with established procedures, including Weights and Measures, health and sanitation, and adhere to safe work practices.

Requirements

High school diploma or equivalent.
Prior experience in grocery retail, dairy, or refrigerated department operations (or an equivalent combination of education and experience).
Ability to lift to 50 lbs. repeatedly, stand/walk for extended periods, and tolerate cold working environments.
Basic math, reading, and communication skills.
Ability to work a flexible schedule including early mornings, evenings, weekends, and holidays.
Standing, walking, bending, reaching, and lifting for prolonged periods.
Ability to lift, carry, push, or pull up to 50 lbs.
Frequent exposure to cold temperatures in refrigerated cases and coolers.
Ability to operate manual equipment (pallet jack, dolly, box cutter).

Skills

Customer service
Inventory management
Food safety standards
Merchandising
Team leadership
Training and development

Location

San Francisco, CA

Work Type

Full-Time
Onsite

Experience Level

Department Lead
Grocery/Clerk

Education Level

High school diploma or equivalent

Salary/Compensations

$28-30.66/hour

Benefits

Competitive pay
Comprehensive Medical Insurance
Dental and Vision Insurance
Life Insurance
Employee Assistance Program
Pension Program
Commuter Benefits
Employee Discount on Mollie Stone’s Purchases
Paid Time Off

About the Company

Proudly serving our San Francisco Bay Area communities since 1986, Mollie Stone’s Markets is a local, family-owned grocery store chain.
With over 38 years of exemplary performance, Mollie Stone’s Markets continues to make a difference in people’s lives through food.
We succeed in the industry by ensuring we deliver a large variety of exciting and quality products in an attractive and positive environment.
Our roots remain in healthy, natural and specialty foods.
Mollie Stone’s Buyers work closely with local producers around the greater Bay Area to bring high quality products to every aisle.
Our goal is to surprise and delight our customers.
We pride ourselves on being an employer of choice, and we are proud to offer competitive wages, paid time off, physical and mental health benefits, 401(k) or pension plan, as well as career training programs through our professional partnerships.
As a local, family owned and operated business, we are grateful to our customers as they support our vision, which allows us to care for our employees by making a difference in their lives.

Equal Opportunity

Mollie Stone’s Markets is an Equal Opportunity Employer.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.