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About the Role

Performs selling and customer service activities, including greeting customers, handling merchandise, providing information, assembling products, and offering instruction. Troubleshoots, diagnoses, and tunes archery equipment to ensure safety and proper function. Installs accessories and demonstrates products to customers, while also answering technical questions.

Responsibilities

• Supports a strong commitment to world-class customer service.
• Troubleshoots, diagnoses, and tunes all archery equipment.
• Installs accessory items on bows and demonstrates product to customers.
• Assists customers by answering specific technical questions.
• Continues technical training to improve proficiency and product knowledge.
• Assists with maintenance of pricing, UPC integrity, assortments, inventory accuracy, and product display.
• Provides a legendary experience for every customer by assisting with buying decisions.
• Identifies and evaluates customer needs.
• Makes product recommendations based on customer needs analysis.
• Promotes programs including CLUB Membership, VOC, and In-Store Pick-up.
• Replenishes product on shelves as required.
• Keeps work area organized, clean, and well-stocked.
• Follows all Company Policies and Procedures.
• Performs other duties, assignments, and responsibilities as needed.

Requirements

• Must be able to perform bow set up for customers including draw length, identifying eye dominance, and determining draw weight.
• Must be able to perform bow assembly and accessory installation such as kisser button, peep sights, D loop, knock location, and scope installation.
• Knowledge of arrow set up to include arrow length, spine, and insert installation.
• Must be able to operate various equipment and tools including a bow press and chop saw.
• Instructs customers on safety, accessories, bow features, and brand awareness.

Skills

• Customer service
• Archery equipment troubleshooting
• Archery equipment tuning
• Product demonstration
• Technical support
• Merchandising
• Inventory management
• Sales support
• Bow setup
• Accessory installation
• Arrow setup
• Equipment operation (bow press, chop saw)

Location

• Onsite

Work Type

• Part Time

Experience Level

• 2+ years experience with bow set up

Education Level

• High School Diploma or Equivalent

Salary/Compensations

• $18.00 - $20.75 per hour

Benefits

• Discounts on retail merchandise
• Discounts on restaurants
• Discounts on world-class resorts
• Discounts on conservation attractions
• Dental
• Vision
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund

About the Company

• Bass Pro Shops is an equal opportunity employer.

Equal Opportunity

• Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual administration, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
• Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
• If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.