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About the Role
As a Senior Site Reliability Engineer, you'll drive reliability, performance, automation, and resilience across our technology estate. This role offers the opportunity to shape the future of our platform, influence technical direction, and champion modern reliability practices.
Responsibilities
- Lead initiatives to improve platform reliability, scalability, and operational excellence.
- Design and deliver automation solutions to reduce manual effort and accelerate engineering teams.
- Develop observability capabilities for proactive monitoring and faster incident resolution.
- Facilitate incident management, driving root cause analysis and continuous improvement.
- Collaborate with engineering teams to embed reliability, resilience, and performance into every stage of delivery.
- Contribute to a large-scale migration to OpenTelemetry.
Requirements
- Software engineering and design experience (preferably .net/C#) to build and improve production systems, apply solid design principles, and contribute directly to codebases.
- Ability to automate infrastructure, operational processes, and deployments using modern engineering practices.
- Experience building effective observability solutions, including monitoring, logging, alerting, and tracing.
- Strong problem-solving skills with the ability to diagnose and resolve complex production issues.
- Ability to influence technical decisions and collaborate effectively across engineering and business teams.
- Experience with instrumenting via OpenTelemetry.
Skills
- OpenTelemetry
- Kubernetes
- Infrastructure as Code
- Cloud platform services
- Site Reliability Engineering principles (SLOs, SLIs, error budgets)
- Security best practices
- Compliance best practices
- Resilience best practices
- Mentoring engineers
Work Type
- Permanent
Experience Level
- Senior
About the Company
- At NewDay, we value all types of diversity and believe our differences create a vibrant, authentic working culture.
- We want all our colleagues to feel able to bring their whole selves to work.
- We use Textio to make our job design and hiring inclusive.
Equal Opportunity
- We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture.
- We don’t discriminate on the basis of protected characteristics or identities.
- We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process.
- We’ll put reasonable adjustments in place to support you.