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About the Role

The Staff Software Product Manager at WGU is an individual contributor role for an experienced and highly technical product architecture professional. They play a key role in the software development process, bridging the gap between technical expertise and product strategy. They should possess a holistic understanding of both technology and business to lead successful software product initiatives.

Responsibilities

• Collaborate with cross-functional teams, product peers, and enterprise architecture and engineering to develop strategic product roadmaps.
• Build business cases, articulate strategy, and evangelize the product vision to stakeholders and cross-functional team members.
• Measure and report on the efficacy of initiatives and develop action plans accordingly.
• Make hard, high-stakes trade-offs between features, choosing those most likely to ensure business goals and user needs are met.
• Work closely with cross-functional teams of stakeholders, end-users, engineers, enterprise architects, and product leaders to understand problems, drive product vision, and define requirements.
• Create shared outcomes with multiple teams to deliver impact for customers.
• Create, manage, and regularly present a strategic roadmap to stakeholders and delivery teams.
• Define product release strategies, ensuring readiness of business partners.
• Act as a recognized expert for their product, demonstrating mastery of the current platform and understanding gaps to inform roadmaps and strategy.
• Manage expectations by understanding when initiatives are at risk and proactively communicating with stakeholders.
• Lead and present in quarterly planning activities.
• Ensure product quality by testing software features and coordinating user acceptance testing.
• Mentor and guide newer Product Managers.
• Lead research efforts to provide clarity from ambiguity and develop data collection strategies.
• Define and monitor success metrics for products and projects, pivoting when data suggests a need.
• Write business cases and conduct ROI and other value analyses.
• Manage significant/complex technical projects, involving delegation and review of work products.
• Develop technology modernization roadmaps for iterative improvements aligned with operational and business requirements.
• Lead key technical projects and programs, potentially facilitating leadership and development of technical teams.
• Influence parties within and outside the job function regarding policies, procedures, and practices.
• Perform other job-related duties as assigned.

Requirements

• Demonstrate a history of delivering outcomes through partnership with design, engineering, architecture, and the business.
• Act as an excellent storyteller to represent user interests and influence teams.
• Be collaborative by nature, empathetic to users, and able to garner trust from stakeholders.
• Possess a deep understanding and technical background in Service Oriented Architecture.
• Understand the scope of cloud computing and how to work with software architecture to identify best practices for high-scale platforms.
• Ability to create design artifacts that provide visual and narrative detail of architectural requirements, decisions, and designs.
• Ability to easily communicate technical issues and business requirements and value-based outcomes.
• Understand and learn the nature of legacy enterprise platform architecture.
• Excellent presentation, written, and verbal communication skills.
• Leadership instincts with a positive team-building approach.
• Strong problem-solving skills to address technical challenges and make critical decisions.
• Ability to think strategically about product architecture, align it with business goals, and make decisions with long-term impact.
• Deep understanding of software architecture principles, design patterns, and best practices.
• Knowledge of various programming languages, databases, cloud technologies, and software methodologies.
• Ability to communicate with parties within and outside of the university.
• Strong passion for exploring and understanding large-scale cloud platform requirements.
• Bachelor's Degree.
• 8 years of experience as a Software Product Manager or Product Owner.
• Professional Product Certification (e.g., Certified Scrum Product Owner (CSPO), Pragmatic Marketing).
• Experience working in agile environments.
• Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements.
• Occasional travel of up to 20%, including required attendance at designated company summits.

Skills

• Service Oriented Architecture
• Cloud computing
• Software architecture
• High-scale platforms
• Reliability
• Sustainability
• Security vulnerabilities
• Design artifacts
• Technical communication
• Business requirements communication
• Value-based outcomes
• Platform scale specifications
• Legacy enterprise platform architecture
• Presentation skills
• Written communication skills
• Verbal communication skills
• Leadership
• Team building
• Problem-solving
• Strategic thinking
• Software architecture principles
• Design patterns
• Best practices
• Programming languages
• Databases
• Cloud technologies
• Software methodologies
• Agile environments

Location

• INOFFICE

Work Type

• Full-Time Regular
• 40 standard weekly hours

Experience Level

• 8 years of experience as a Software Product Manager or Product Owner

Education Level

• Bachelor's Degree
• Master's Degree (Preferred)
• Professional Product Certification (e.g., Certified Scrum Product Owner (CSPO), Pragmatic Marketing)

Salary/Compensations

• $161,000.00 - $249,500.00

Benefits

• Bonuses
• Medical, dental, vision, telehealth and mental healthcare
• Health savings account and flexible spending account
• Basic and voluntary life insurance
• Disability coverage
• Accident, critical illness and hospital indemnity supplemental coverages
• Legal and identity theft coverage
• Retirement savings plan
• Wellbeing program
• Discounted WGU tuition
• Flexible paid time off for rest and relaxation with no need for accrual
• Flexible paid sick time with no need for accrual
• 11 paid holidays
• Other paid leaves, including up to 12 weeks of parental leave

About the Company

• Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals.
• The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders.
• Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.