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About the Role
We are evolving the way we support our network of over 100 independent retail partners across the UK through a modern, insight-led account management approach. As an Independent Account Executive, you will manage a portfolio of independent retailers, helping them grow through regular virtual engagement, commercial planning, and tailored product recommendations. You will use sales data and reporting to identify opportunities, prioritize support, and drive sell-in and sell-out performance across your accounts. Working closely with the UK Wholesale team, you will be based in our London office three days per week, with occasional customer visits where they add commercial value.
Responsibilities
- Manage a portfolio of independent retail partners across the UK, building strong relationships through regular virtual engagement.
- Grow sales by identifying opportunities to increase sell-in, sell-out, product distribution and brand presence within your accounts.
- Analyse sales performance and customer data to identify trends, prioritise opportunities and develop targeted account plans.
- Provide customers with commercial recommendations, seasonal updates and product advice to help maximise performance.
- Identify new business opportunities, reactivate dormant accounts and support the continued growth of the independent retail channel.
- Prepare regular sales reports and performance insights, using data to recommend actions and support commercial decision-making.
- Work closely with the wider Commercial, Marketing and Operations teams to deliver successful launches, promotions and customer initiatives.
- Continuously look for ways to improve how we support our independent retailers, helping shape and evolve our remote-first account management approach.
Requirements
- Previous experience in account management, sales, commercial operations or B2B customer support.
- A genuine passion for building customer relationships and driving commercial growth.
- Confidence managing customers through virtual meetings, telephone and digital communication.
- A commercial, data-driven mindset, using insights to identify opportunities and make informed decisions.
- Strong organisation and planning skills, with the ability to manage a broad portfolio of accounts effectively.
- Excellent communication and negotiation skills, with the confidence to influence customers and internal stakeholders.
- A proactive approach and a desire to improve processes and ways of working.
- Experience within fashion, accessories, watches or jewellery is advantageous but not essential.
- A full UK driving licence (minimum two years), with flexibility to travel for occasional customer visits.
Skills
- Account management
- Sales
- Commercial operations
- B2B customer support
- Virtual engagement
- Commercial planning
- Product recommendations
- Sales data analysis
- Reporting
- Communication
- Negotiation
- Data analysis
- Commercial acumen
- Planning
Location
- London
Work Type
- Hybrid Working
- Onsite (3 days per week)
- Occasional customer visits
Experience Level
- Previous experience in account management, sales, commercial operations or B2B customer support
- Minimum two years driving licence
Benefits
- Private Medical Health Insurance
- Employee Assistance Program
- Life Insurance
- Income Protection
- Employee Discount
- Jewelry and Watch Accommodation
About the Company
- Movado Group, Inc. is an equal opportunity employer.
Equal Opportunity
- It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.