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About the Role

The Director of AI Enablement is responsible for defining and executing the company's AI product vision across its portfolio of SaaS and on-premise software solutions. This leader identifies opportunities to leverage Generative AI, Agentic AI, Model Context Protocol (MCP), Large Language Models (LLMs), and emerging AI technologies to create differentiated customer value and accelerate business growth. Working across Product Management, Engineering, Customer Success, Sales, and Executive Leadership, this role develops AI strategy, prioritizes investments, and drives adoption of AI capabilities that improve customer workflows, automate operations, and unlock new revenue opportunities. This position is both strategic and highly technical, requiring a deep understanding of modern AI architectures, enterprise software, APIs, orchestration frameworks, and product management.

Responsibilities

Develop and own the company's AI product roadmap.
Identify opportunities to embed AI across existing products and new offerings.
Evaluate emerging AI technologies and recommend strategic investments.
Define AI product principles, governance, and long-term platform direction.
Create business cases for AI initiatives, including ROI, pricing, and commercialization strategies.
Define strategy for agent-based workflows and autonomous business processes.
Identify use cases where AI agents can automate customer and internal workflows.
Establish standards for agent orchestration, memory, planning, and tool usage.
Evaluate commercial and open-source agent frameworks.
Define the company's approach to AI interoperability using standards such as Model Context Protocol (MCP).
Identify opportunities for AI integrations with customers' enterprise systems.
Partner with engineering to build reusable AI connectors and integration frameworks.
Establish strategies for exposing company products as AI-capable services and tools.
Partner with Product Managers to prioritize AI capabilities across the portfolio.
Translate customer problems into AI-enabled product features.
Balance innovation with practical customer value and product reliability.
Develop multi-year AI product roadmaps aligned with corporate strategy.
Work closely with Engineering to define technical direction and architecture.
Partner with Sales and Marketing on AI positioning and go-to-market strategy.
Support Customer Success in identifying AI adoption opportunities.
Present AI strategy and roadmap to executive leadership and customers.

Requirements

8+ years in Product Management, Product Strategy, or Technical Product Leadership.
Experience delivering enterprise software products.
Strong understanding of modern AI technologies including: Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), Agentic AI, Prompt engineering, Vector databases, AI orchestration frameworks.
Experience with Model Context Protocol (MCP).
Experience with AI platforms such as OpenAI, Anthropic, Google Gemini, Azure AI, or AWS Bedrock.
Experience working with APIs, SDKs, cloud platforms, and integration technologies.
Strong understanding of software architecture and modern development practices.
Excellent executive communication and strategic planning skills.
Demonstrated ability to influence cross-functional teams without direct authority.
Familiarity with LangChain, Semantic Kernel, AutoGen, CrewAI, or similar orchestration frameworks.
Experience with enterprise integration technologies and workflow automation.
Experience building platform capabilities used across multiple products.
Respect for others and a strong belief that others should do this in return.
Demonstrated initiative and achievement-oriented leadership.
Ability to manage several projects at a time.
Growth mindset and desire for continued knowledge sharing and learning.
Understanding of impact of your own decisions and decisions of your team.
Strong business insights that contribute to resolving complex problems.
Catalyst for new and innovative ideas.
Ability to identify and support new opportunities for continued improvement across business.
Ability to interact with individuals of all levels and maintain professional relationships.
Strong relationships with other leaders with the ability to manage external business partners where appropriate.

Skills

Generative AI
Agentic AI
Model Context Protocol (MCP)
Large Language Models (LLMs)
AI architectures
Enterprise software
APIs
Orchestration frameworks
Product management
Retrieval-Augmented Generation (RAG)
Prompt engineering
Vector databases
AI platforms (OpenAI, Anthropic, Google Gemini, Azure AI, AWS Bedrock)
SDKs
Cloud platforms
Integration technologies
Software architecture
Modern development practices
Executive communication
Strategic planning
Cross-functional leadership
LangChain
Semantic Kernel
AutoGen
CrewAI
Enterprise integration technologies
Workflow automation
Platform capabilities

Location

Austin, TX

Work Type

Regular
Full time

Experience Level

8+ years in Product Management, Product Strategy, or Technical Product Leadership

Education Level

MBA or advanced technical degree is a plus

Benefits

Employer sponsored medical, dental and vision with a variety of coverage options
Company provided and supplemental life insurance
Paid vacation and sick time
Paid company holidays
A Spirit day to encourage and allow our employees to more easily volunteer in their community
A 401K plan
Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

About the Company

The audio revolution is here – and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service.
More #1 rated markets than the next two largest radio companies combined;
We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;
iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America;
We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;
iHeartRadio is the #1 streaming radio digital service in America;
Our social media footprint is 7 times larger than the next largest audio service; and
We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option.
Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.
Only one company in America has the #1 position in everything audio: iHeartMedia!

Equal Opportunity

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Non-Compete will be required for certain positions and as allowed by law.
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