About the Role
Lead sales operations for Orange’s largest customers in the Americas, developing strategic account plans to protect and grow key relationships. Guide and mentor the sales team to expand account horizons, ensuring customer retention and new business development. Take responsibility for financial outcomes and resource allocation to meet ambitious revenue targets.
Responsibilities
- Manage a team of sales professionals focused on the largest customers in the Americas, ensuring alignment with strategic business objectives.
- Collaborate with sales professionals to develop comprehensive account plans that support the protect-and-grow strategy for major customer accounts.
- Represent Orange at executive-level meetings with customer leadership, fostering strong relationships and trust.
- Identify and develop new business opportunities within existing customer accounts to expand Orange’s market share and service portfolio.
- Guide the team to deepen account positioning by integrating solutions beyond traditional IT offerings.
- Protect and renew major customer contracts within the Americas through sustained engagement and strategic oversight.
- Coordinate cross-functional efforts to deliver seamless service and meet customer expectations.
Requirements
- Skilled in creating and executing strategic business plans that enhance market presence.
- Demonstrated experience managing large multinational customers and complex global contracts within the IT and Telecommunications sectors.
- Deliver client satisfaction through technological and operational excellence.
- Clear communication, effective presentation, and leadership skills foster collaboration and motivate teams toward achieving business goals.
- Utilize technology and digital tools to streamline operations and improve sales processes.
- Analyze sales data and performance metrics to forecast trends and adjust strategies accordingly.
- Demonstrate strong business acumen to navigate complex client needs and industry dynamics.
- Communicate ideas clearly and effectively to promote understanding and collaboration among stakeholders.
- Present sales strategies and outcomes persuasively to influence and engage diverse audiences.
- Provide leadership that fosters team cohesion and inspires achievement of collective objectives.
- Mentor and develop team members through constructive feedback and tailored training programs.
Skills
- Strategic business planning
- Large multinational customer management
- Complex global contract negotiation
- IT and Telecommunications sector knowledge
- Client satisfaction delivery
- Technological and operational excellence
- Communication
- Presentation
- Leadership
- Collaboration
- Team motivation
- Business acumen
- Sales data analysis
- Performance metrics analysis
- Sales strategy development
- Team development
Location
- Americas
Work Type
- Hybrid
- Flexible working hours
Experience Level
- Senior
Benefits
- Global Opportunities
- Flexible Work Environment
- Professional Development
- Career Growth
- Caring and Daring Culture
- Reward Programs
About the Company
- Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing customers to focus on strategic initiatives.
- We offer a dynamic environment to develop and perfect skills in a field filled with exciting challenges and opportunities.
- With over 30,000 employees across Asia, the Americas, Africa, and Europe.
Equal Opportunity
- Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation.
- Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.
