Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Medtronic is a global leader in healthcare technology dedicated to alleviating pain, restoring health, and extending life. This remote position offers the opportunity to play a critical role in the successful introduction and adoption of new OAB (overactive bladder) therapies by providing in-depth technical support and guidance to healthcare professionals.

Responsibilities

• Own the customer implementation process and procedural success metrics to drive adoption of new Pelvic Health therapies within targeted accounts.
• Guide medical professionals to safely and effectively use new therapies, providing education and technical support.
• Identify implementation and broader adoption challenges and determine the most appropriate avenue for resolution.
• Conduct reviews with HCP teams to provide metrics on implementation status, discuss successes and address any challenges.
• Gather and analyze feedback from physicians and clinician teams to identify areas for improvement, optimization, and long-term adoption.
• Collaborate with cross-functional teams, including marketing, sales, and product development, to ensure a successful product launch.
• Partner with District Manager, Marketing, Medical Education and Field Market Development to identify current and future needs related to procedure market development at targeted accounts.
• Develop and execute therapy development plans for each target account to support sustained adoption.
• Build and maintain strong relationships with HCP and staff at supported sites.
• Act as a liaison between the company and healthcare provider teams to address any concerns or questions related to new products.
• Provide on-site technical support during initial procedures to ensure the proper use.
• Assist physicians and clinical staff with technical guidance and troubleshooting during procedures.
• Ensure compliance with all safety protocols and guidelines during product usage in the OR/ASC/Office.
• Stay up to date on latest clinical publications.
• Attend at least one physician training, potentially supporting the cadaver portion.
• Share new support materials with HCPs in accordance with applicable Medtronic policies and procedures.
• Share insights and best practices with internal teams.
• Stay updated on the latest advancements in relevant technology and surgical techniques.
• Participate in ongoing training and professional development opportunities to enhance skills and knowledge.
• Contribute to the continuous improvement of training programs and technical support processes.

Requirements

• Must have High School Diploma (or equivalent) AND 8+ years experience*
• OR Associate’s Degree AND 6+ years experience*
• OR Bachelor’s Degree AND 4+ years experience*
• *Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences.
• Advanced degree or certification in a relevant field (Preferred)
• Experience with product launch and market introduction of medical devices (Preferred)
• Proven track record of successful physician training and/or case coverage (Preferred)
• Strong understanding of surgical procedures and medical device technology (Preferred)
• Confidence to provide physician constructive feedback to improve performance (Preferred)
• Excellent communication and presentation skills (Preferred)
• Ability to work independently and collaborate with cross-functional partners to assess and address barriers to full adoption (Preferred)
• Ability to manage change in a way that reduces the concern experienced by others (Preferred)
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
• Reside within the territory.
• Possess a valid driver's license.
• U.S. work authorization is required for roles below Principal level.

Skills

• Medical device technology
• Product and procedure expertise
• Therapy development experience
• Agility and adaptability
• Stakeholder management
• Collaboration
• Building effective working relationships
• Technical support
• Guidance
• Communication
• Presentation

Location

• Remote
• Within the assigned district

Work Type

• Remote
• Full-time

Experience Level

• 8+ years experience with High School Diploma
• 6+ years experience with Associate’s Degree
• 4+ years experience with Bachelor’s Degree

Education Level

• High School Diploma or equivalent
• Associate’s Degree
• Bachelor’s Degree
• Advanced degree or certification in a relevant field (Preferred)

Salary/Compensations

• $125,000.00 - $125,000.00
• Eligible for a Sales Incentive Plan (SIP)

Benefits

• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

About the Company

• Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life.
• Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.
• Neuroscience is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain.
• Our Pelvic Health Operating Unit advances care for patients living with bladder and bowel control conditions through targeted, minimally invasive neuromodulation therapies, including sacral and tibial solutions.
• We are committed to building a workforce that brings together a broad range of perspectives and experiences at every level.
• This approach fuels innovation and helps us remain an industry leader—that’s why we focus on attracting and developing employees who are patient-centric, passionate, and deeply connected to the needs of the patients we serve.

Equal Opportunity

• It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
• In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
• Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.