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About the Role
Ferring is seeking a Key Account Manager (KAM) to serve as the primary commercial interface for strategic high-volume pain management, interventional spine, and ASC network accounts. This role is essential to driving pull-through, access optimization, and procedural adoption for a novel biologic product targeting radicular leg pain due to lumbar disc herniation.
Responsibilities
- Identify and address account-level opportunities and barriers for product adoption, including workflow, coding, reimbursement, and patient identification.
- Develop, execute and own customized account plans to secure and sustain access at priority ASCs, IDNs, and outpatient spine practices.
- Serve as a key liaison for cross-functional coordination, including field sales, medical science liaison, and reimbursement field teams.
- Support execution of value-driven access strategies including site readiness assessments, buy-and-bill modeling, and formulary processes.
- Facilitate account onboarding to ensure each stakeholder understands injection training, storage/handling, and J-code/misc. J-code / buy-and-bill pathways.
- Engage with administrative decision-makers to establish value proposition, facilitate adoption and streamline product onboarding.
- Ensure effective dissemination of promotional and non-promotional materials that support adoption and address the customized needs of each account.
- Support procedural scheduling and diagnostic-to-injection pathway optimization across key institutions.
- Monitor utilization, track order patterns, and proactively address procedural or reimbursement friction points.
- Collaborate with analytics and sales operations to report on account performance versus forecast and share insights into national planning.
- Identify opportunities for geographic or network expansion and contribute to demand forecasting for the broader region.
Requirements
- Minimum of 5 years of experience in account management, including health systems, IDNs and/or large group practices.
- Established relationships within key accounts and across sites of care, specifically pain or interventional spine focused outpatient procedural practices, hospital outpatient and other related outpatient settings.
- Minimum of 2 years of demonstrated success in buy-and-bill markets, strong preference for launch experience, especially for procedure-based treatments.
- Previous experience in specialty pharmaceutical or medical device sales and/or sales management required.
- Deep understanding of provider reimbursement (CPT/J-code), payer policy, specialty distribution, and C-Suite value proposition.
- Strong interpersonal, analytical, and project management skills; experience in matrix collaboration required.
Skills
- Account management
- Health systems
- IDNs
- Large group practices
- Buy-and-bill markets
- Specialty pharmaceutical sales
- Medical device sales
- Sales management
- Provider reimbursement
- Payer policy
- Specialty distribution
- Interpersonal skills
- Analytical skills
- Project management skills
- Matrix collaboration
Location
- Field-Based, U.S. Regional Coverage
- Parsippany, New Jersey
Work Type
- Field-Based
- Hybrid (for non-field-based roles)
Experience Level
- Minimum of 5 years of experience in account management
- Minimum of 2 years of demonstrated success in buy-and-bill markets
Education Level
- Bachelor’s degree required
- MBA or relevant postgraduate degree preferred
Salary/Compensations
- $95,000 to $150,000
- Additional compensation based on competitive annual incentive compensation targets in the form of sales commissions
Benefits
- Competitive total compensation and benefits package
- Flexible benefits
- Personal support
- Tailored learning and development opportunities
- Comprehensive healthcare (medical, dental, and vision) with a premium differential
- 401k plan and company match
- Short and long-term disability coverage
- Basic life insurance
- Wellness benefits
- Reimbursement for certain tuition expenses
- 40 hours sick time frontloaded yearly
- Vacation time accrual between 112.5 and 150 hours yearly in the first four years
- 12 to 13 paid holidays per year
- 20 weeks of paid parental leave
About the Company
- Ferring is a privately-owned, biopharmaceutical company pioneering and delivering life-changing therapies.
- The company cultivates an entrepreneurial spirit and long-term perspective.
- Ferring is built on a 70-year plus commitment to science and research.
- Recognized as one of “The World’s Most Innovative Companies” by Fast Company.
- Honored by Fortune with inclusion on its “Change the World List”.
- Ferring US is Great Places to Work® Certified.
Equal Opportunity
- Ferring is an equal opportunity employer.
- All aspects of employment will be based on merit, competence, performance, and business needs.
- We do not discriminate on the basis of gender, race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.
- We are proud to be an Affirmative Action/Equal Opportunity Employer (including Disability/Protected Veterans).
- We maintain a drug-free workplace.