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About the Role

The Air Import Specialist is responsible for managing air import shipments, ensuring high-quality service that meets or exceeds customer expectations. This includes coordinating with airlines and clients to provide updates on flight status and the arrival of shipments, while delivering exceptional service to both suppliers and customers. The role involves offering effective solutions, adhering to company policies, and ensuring full compliance with relevant laws, regulations, and industry best practices.

Responsibilities

Track the arrivals of cargo via web, with JAS origin and warehouses.
Receive customer service transmissions and send them to warehouses before 8 hours of flight arrival.
Report missing documents/packages to customer service, origin, and customer.
Enter and forward transmissions sent by customer services to generate the operation.
Generate the notice of arrival of the cargo to the warehouse/fiscal warehouse and send the dispatch.
Generate the invoice for freight and handling of the operation as soon as the cargo arrives.
Coordinate the sending of documents to customers by courier.
Issue Insurance according to customer service instruction.
Comply with customs transmissions at the time regulated by customs.
Notify the client of the arrival of their cargo immediately.
Daily tracking of all pending flights, reporting delays or other issues.

Requirements

Minimum 3 years’ experience in Air imports or combination of education and expertise required.
Organizational skills.
Proficient written and verbal skills.
Strong computer skills including Microsoft Office suite.
Detail oriented, able to multitask and meet deadlines.
Self-motivated, able to work in a team and independently.
Knowledge of US customs laws, practices and procedures.
Able to perform the essential duties of this position without posing a “direct threat” to the health or safety of self or others.
Able to interact positively and effectively with co-workers, subordinates and supervisors.
Management retains discretion to add or change duties of this position at any time.
Background check to determine if you have been convicted of a felony; absent special circumstances, you will not be hired or will be terminated immediately.

Skills

Cargowise (C1) experience is preferred.
Experience and knowledge regarding import entry procedures, compliance, rules and regulations preferred.
OGA experience is preferred.

Location

Internal office environment

Work Type

Full-time

Experience Level

Minimum 3 years’ experience

Education Level

High School Diploma or GED required

Salary/Compensations

$28.85-31.25/HR

About the Company

JAS is an international, non-asset-based supply chain services and solutions company.
Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.
JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION.

Equal Opportunity

As an equal opportunity employer, we comply with the California pay transparency law.
We will not discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other applicable legally protected basis.
JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.