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About the Role

Applied Materials is a global leader in materials engineering solutions for the semiconductor and display industries. We design, build, and service cutting-edge equipment that enables the creation of advanced chips and displays, driving the technologies that connect our world. Join us to push the boundaries of materials science and engineering to create next-generation technology.

Responsibilities

• Assist in planning the daily work schedule within the assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.
• Use escalation policies as required to keep management informed of down situations.
• Verify and approve the operational quality of system equipment.
• Perform daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance on systems within established time frames.
• Perform wet cleans as required.
• Instruct customers in the operation and maintenance of systems.
• Troubleshoot and correct process variations on systems, partially with assistance from senior engineers.
• Assume responsibility for complete customer satisfaction within assigned accounts.
• Assist in planning, communicating, and coordinating support plans with customer management.
• Perform start-up, warranty, paid service, and service contract activities.
• Perform TIER II start-ups within established time frames.
• Assist on TIER III start-ups.
• Provide technical assistance to less experienced Applied personnel.
• Use training and experience to identify some process-related system problems.
• Serve as the Company liaison with the customer's front-line management on administrative and technical matters for assigned projects.
• Assist in the preparation of and participate in customer meetings.
• Develop and implement plans to increase productivity.
• Track equipment performance and plan uptime improvement.
• Utilize Quality Improvement Process methods and terminology.
• Plan and execute support activities on a wide range of Applied Materials' systems.
• May need technical assistance in performance of daily responsibilities.

Requirements

• This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs.
• Ability to distinguish between colors.
• Ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise.
• Use of hand and power tools.
• Requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
• Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks.
• Has a good understanding of how the team integrates with others to achieve objectives.
• May provide informal guidance and support to more junior team members.
• Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures.
• Impacts the quality of own work and its contribution to the team.
• Uses communication skills to regularly exchange information.

Skills

• Materials engineering
• Preventive Maintenance
• Remedial maintenance
• Troubleshooting
• Process variations
• Customer satisfaction
• Technical assistance
• Statistical Process Control
• Quality Improvement Process

Location

• Austin, TX
• Boise, ID
• Dallas-Richardson, TX
• Phoenix, AZ

Work Type

• Full time
• Assignee / Regular

Experience Level

• Entry Level

Salary/Compensations

• $20.00 - $27.50

Benefits

• Supportive work culture
• Opportunities for learning, development, and career growth
• Comprehensive benefits package
• Potential eligibility for bonus and stock award program

About the Company

• Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.
• We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips.
• We are the foundation of the global electronics industry, enabling exciting technologies like AI and IoT.
• We care about the health and wellbeing of our employees.
• We are committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.

Equal Opportunity

• Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
• In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.