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About the Role
As a Field Service Engineer (Customer Engineer), you will serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. This role offers a structured 6-8 month training program to prepare you for success.
Responsibilities
- Partner with Senior Field Service Engineers to install, maintain, and upgrade customer equipment
- Learn to use digital analytics and tools to troubleshoot technical issues
- Apply basic diagnostic techniques to assess equipment performance, with mentorship and guidance
- Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
- Communicate directly with customers in a professional and supportive manner
- Follow safety, quality, and process guidelines while working in customer environments
- Take on additional projects and responsibilities as you grow in the role
Requirements
- Associate degree, recent college graduate, military technical training, trade certification, or equivalent hands-on experience
- Basic mechanical aptitude and interest in technical systems
- Willingness to learn and read electrical and mechanical schematics
- Ability to diagnose and solve basic technical problems
- Strong written and verbal communication skills
- Basic working knowledge of Microsoft Excel, Word, and PowerPoint
- Valid driver’s license and ability to obtain a passport, if required for travel
- Ability to meet on-site safety, environmental, and customer requirements
- 1–2 years of experience in a technical, field service, or customer support role (internships welcome)
- Associate degree in electronics, engineering technology, or a related field (bachelor’s degree preferred)
- Exposure to pneumatics, hydraulics, electronics, vacuum systems, or thermodynamics
- Familiarity with hand tools and basic test equipment, including digital multimeters
Skills
- Digital analytics
- Basic diagnostic techniques
- Electrical systems maintenance
- Vacuum systems maintenance
- Mechanical systems maintenance
- Plasma systems maintenance
- Hydraulic systems maintenance
- Gas systems maintenance
- Customer communication
- Problem-solving
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
Location
- Austin, TX
- Bloomington, MN
- Boise, ID
- Chandler, AZ
- Dallas-Richardson, TX
- Hillsboro, OR
- Phoenix, AZ
Work Type
- Full time
- Travel: Yes, 20% of the Time
Experience Level
- Early Career / New Graduate Opportunity
- 1-2 years of experience in a technical, field service, or customer support role (internships welcome)
Education Level
- Associate degree
- Recent college graduate
- Military technical training
- Trade certification
- Associate degree in electronics, engineering technology, or a related field
- Bachelor’s degree preferred
Salary/Compensations
- $27.00 - $37.40
Benefits
- Supportive work culture
- Opportunities for learning, development, and career growth
- Comprehensive benefits package
- Eligibility for bonus and stock award program
- Structured 6-8 month training program (classroom, lab, on-the-job)
- Mentorship
About the Company
- Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.
- We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips.
- Applied enables the exciting technologies that literally connect our world – like AI and IoT.
- Applied Materials is at the heart of the rapidly growing semiconductor industry, which powers today’s most important technologies—from AI and cloud computing to electric vehicles and renewable energy.
- The industry is investing heavily in new technology and talent, making now a great time to start your career.
Equal Opportunity
- Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
- In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.