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About the Role
As a Field Service Engineer, you will serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
Responsibilities
- Install, maintain, and upgrade customer equipment
- Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers
- Collaborate with Senior Field Service Engineers and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges
- Train and mentor junior Field Service Engineers
- Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
- Coordinate and communicate directly with customers
- Fulfill additional duties, as assigned
Requirements
- Completion of an Bachelor's Degree, or equivalent military technical training, field service experience, or trade certification
- 4-7 years of work experience in semiconductor industry or other equipment support industry
- Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
- Strong knowledge of hand tools and their appropriate usage, including digital multimeters
- Effective written and verbal communication skills
- Basic knowledge of Microsoft Excel, Word, and PowerPoint
- Possession of a valid driver’s license and the ability to obtain a passport, if travel is required
- Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols
Skills
- Digital analytics
- Basic diagnostic techniques
- Electrical systems maintenance
- Vacuum systems maintenance
- Mechanical systems maintenance
- Plasma systems maintenance
- Hydraulic systems maintenance
- Gas systems maintenance
- Customer communication
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
Location
- Phoenix, AZ
Work Type
- Full time
- Travel: Yes, 20% of the Time
Experience Level
- 4-7 years of work experience in semiconductor industry or other equipment support industry
Education Level
- Associate's Degree
Salary/Compensations
- $37.00 - $51.20
Benefits
- Supportive work culture
- Opportunities for learning, development, and career growth
- Comprehensive benefits package
- Eligibility for other forms of compensation such as participation in a bonus and a stock award program, as applicable
About the Company
- Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.
- We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips.
- Applied enables the exciting technologies that literally connect our world – like AI and IoT.
- If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
Equal Opportunity
- Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
- In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.