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About the Role

As a Senior Product Designer at Ticketmaster, you will own the end-to-end design of Ticketmaster’s native iOS and Android app, shaping how millions of fans experience live events on mobile. You will partner closely with product and engineering, contribute to the strategic direction of the app, and maintain a high standard for native design craft.

Responsibilities

• Own the native design vision for the app.
• Maintain a high bar for native craft, including HIG and Material Design fluency, native gestures, motion, and platform-specific decisions.
• Anticipate and resolve cross-functional obstacles.
• Utilize information architecture and interaction design skills throughout the project lifecycle.
• Conduct user, market, usability, and competitive design research.
• Understand user types, scenarios, journeys, and flows, producing relevant documentation.
• Leverage AI tools to accelerate design exploration, prototyping, and collaboration.
• Define success metrics in partnership with product and engineering, linking design decisions to user and product impact.
• Translate long-term vision and strategic business goals into compelling design solutions.
• Stay informed of best practices in the mobile app landscape.

Requirements

• Thorough grounding in digital product design principles, methodology, and practices.
• Proven hands-on experience in UX design, interface design, mobile app design, and interaction design.
• Ability to provide innovative and compositionally strong design solutions.
• Proficiency in Figma and/or other industry-leading design software.
• Experience working with pattern libraries and design systems.
• Ability to think creatively and present concepts clearly to stakeholders and team members.
• Deep, hands-on native iOS and Android design experience, with informed opinions on HIG vs Material trade-offs, native gestures, motion, and platform-specific edge cases.
• Experience using AI tools in design workflows.
• Understanding of technologies like Swift, CSS, and React is preferred.
• Understanding of grid systems, layout, typography, and graphic design is strongly desired.
• Experience with usability testing and report generation is beneficial.
• Strong creative problem-solving skills.
• Excellent written, verbal communication, and storytelling skills.
• Ability to challenge product strategy with credibility.
• Ability to manage simultaneous concurrent requests.
• Keen eye for detail in designs and requirements.
• Confidence in understanding complex business, system, and user flows.
• Proactive communication, raising questions and issues as encountered.
• Curious, proactive, and self-directed learner.
• Flexibility in hours to accommodate a globally distributed team.
• Hunger and passion for excellence.
• Portfolio required for application.

Skills

• Visual design
• Interaction design
• Native platform knowledge (iOS and Android)
• Figma
• Design systems
• AI tools in design workflows
• Information architecture
• Usability testing
• Graphic design
• Typography
• Layout
• Grid systems

Location

• Los Angeles, CA
• New York, USA

Work Type

• Permanent
• Full-Time

Experience Level

• Senior

Salary/Compensations

• $152,960.00 USD - $191,200.00 USD

Benefits

• Medical, vision, dental and mental health benefits
• Health care concierge
• Flexible or Health Savings Accounts (FSA or HSA)
• Free concert tickets
• Generous paid time off (holidays, sick time, personal days)
• 401(k) program with company match
• Stock reimbursement program
• New parent programs (caregiver leave)
• Fertility, adoption, foster, or surrogacy support
• Career and skill development programs
• Tuition reimbursement
• Student loan repayment
• Volunteer time off
• Crowdfunding match

About the Company

• Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services.
• Ticketmaster is part of Live Nation Entertainment, the world’s largest live entertainment company.
• Our mission is to connect people around the world to the live events they love.
• We process 550 million tickets per year across 35+ different countries through official partnerships with venues, artists, sports teams, festivals, and performing arts centers.
• We are driven by an inspiring and diverse culture with accessible leaders, attentive managers, and enthusiastic teams.
• Our values are Reliability, Teamwork, Integrity, and Belonging.

Equal Opportunity

• We aspire to build teams that reflect and support the fans and artists we serve.
• We promote environments where everyone can be themselves, contribute fully, and thrive.
• We encourage development of professional and personal aspirations, new experiences, and learning from colleagues.
• Ticketmaster supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other protected basis.
• We consider qualified applicants with criminal histories in a manner consistent with applicable laws.
• We afford equal employment opportunities to qualified individuals with a disability.
• Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability.
• We will participate in a timely, good faith, interactive process to determine effective reasonable accommodations.
• Applicants are invited to identify reasonable accommodations.
• Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.