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About the Role

The Customer Team Lead (m/f/d) Ophthalmology is responsible for building and leading a high-performing, adaptable, market- and customer-oriented field sales organization for Bayer Vital's ophthalmology products. In this role, you will be accountable for results in your area of responsibility, ensuring strategic priorities are consistently translated into measurable outcomes, clear focus decisions, and effective implementation. As a modern leader, you will actively embody the four central leadership roles of Visionary, Architect, Catalyst, and Coach (VACC) at both the 'Home' (Sales area) and 'Work' (customer teams) levels, fostering collaboration with other 'Home' leads and contributing to the product team's strategy.

Responsibilities

Develop and communicate a clear, inspiring vision for your area of responsibility, derived from the overarching business strategy, providing orientation and meaning to customer teams.
Actively shape short- and medium-term business planning within the product team and ensure successful market positioning of new and existing products.
Anticipate market trends and derive forward-looking strategies.
Prioritize strategic growth levers for your area of responsibility and translate them into clear focus areas for customer teams (e.g., target customer/group segments, channel and measure mix), including conscious trade-offs to maximize impact and results.
Design and implement an optimal organizational structure, processes, and systems that enable agile and effective work by customer teams.
Ensure adequate structure and optimal resource utilization to achieve strategic goals.
Manage revenue, costs, and budget for your area, regularly monitor development, and optimize investments with customer teams, while adhering to all medical, legal, and compliance requirements.
Act as a catalyst for change, breaking down silos, promoting cross-functional collaboration, and releasing energy within the system.
Identify and remove obstacles that hinder the success of customer teams.
Conduct negotiations with strategic stakeholders (e.g., major wholesalers, pharmacies, hospital networks, professional associations, or practice networks) and promote exchange and progress through participation in external committees and projects.
Dedicate yourself to the development of your employees and all customer teams through targeted coaching, mentoring, and regular feedback.
Foster a culture of trust and psychological safety where employees can grow and reach their full potential.
Be responsible for personnel management and development according to Bayer guidelines, and identify, retain, and attract top talent for the organization.

Requirements

Successfully completed studies in Business Administration or Natural Sciences, or have the status of a pharmaceutical representative according to § 75 AMG, or a comparable qualification.
Several years of leadership experience in pharmaceutical internal sales and/or field sales.
Sound competencies in modern, role-based leadership and in the development and promotion of employees.
Strategic and entrepreneurial thinking, successfully translating ideas and visions into practice.
In-depth understanding of the patient journey and the German healthcare system.
Proficient use of digital tools and data for informed decision-making and process optimization.
Convincing negotiation skills, strong communication abilities, and the ability to build sustainable customer relationships.
Combination of medical and business management understanding with a high willingness to travel within Germany.
Fluent written and spoken German and English skills.

Skills

Leadership
Strategic Thinking
Entrepreneurial Thinking
Digital Tools
Data Analysis
Negotiation Skills
Communication Skills
Customer Relationship Management
Medical Understanding
Business Management

Location

Germany: Baden-Württemberg: Grenzach-Wyhlen
Germany: Baden-Württemberg: Marbach am Neckar
Germany: Bayern: Künzing
Germany: Berlin: Berlin
Germany: Brandenburg: Schönefeld
Germany: Hessen: Darmstadt
Germany: Hessen: Eschborn
Germany: Hessen: Frankfurt a.M.
Germany: Mecklenburg-Vorpommern: Wismar
Germany: Niedersachsen: Nienstädt
Germany: Nordrhein-Westfalen: Bergkamen
Germany: Nordrhein-Westfalen: Borken
Germany: Nordrhein-Westfalen: Burscheid
Germany: Nordrhein-Westfalen: Dormagen
Germany: Nordrhein-Westfalen: Hürth-Knapsack
Germany: Nordrhein-Westfalen: Krefeld-Uerdingen
Germany: Nordrhein-Westfalen: Köln
Germany: Nordrhein-Westfalen: Langenfeld
Germany: Nordrhein-Westfalen: Leverkusen
Germany: Nordrhein-Westfalen: Monheim
Germany: Nordrhein-Westfalen: Münster
Germany: Nordrhein-Westfalen: Wermelskirchen
Germany: Nordrhein-Westfalen: Wuppertal-Aprath
Germany: Nordrhein-Westfalen: Wuppertal-Elberfeld
Germany: Rheinland-Pfalz: Wendelsheim
Germany: Sachsen-Anhalt: Bitterfeld-Wolfen
Germany: Sachsen-Anhalt: Gatersleben
Germany: Schleswig-Holstein: Brunsbüttel
Germany: Schleswig-Holstein: Kiel
Germany: Schleswig-Holstein: Sörup
Germany: Thüringen: Jena
Germany: Thüringen: Weimar

Work Type

Full-time
Hybrid

Experience Level

Several years of leadership experience

Education Level

Degree in Business Administration or Natural Sciences
Pharmaceutical representative status according to § 75 AMG
Comparable qualification

Salary/Compensations

€129,700 - €163,800 per year (full-time)

Benefits

Attractive salary
Variable bonus component
Global equity-based cash plan
Flexible working models (hybrid, part-time)
Company daycares
Support with childcare search
Leave for family care
Holiday programs for children
Access to learning and development measures
Bayer Learning Academy training
Development dialogues
Coaching and mentoring programs

About the Company

Bayer is a visionary company committed to overcoming the greatest challenges of our planet and contributing to a world where enough food and adequate healthcare for all are no longer unattainable goals.
We operate with energy, curiosity, and dedication, continuously learning from those around us, expanding our thinking, improving our skills, and redefining the 'impossible'.
The role is with Bayer Vital GmbH.

Equal Opportunity

Bayer welcomes applications from all individuals, regardless of ethnic origin, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, marital status, pregnancy, sexual orientation, gender identity, or any other criterion irrelevant to the application.
We are committed to the principle of treating all applicants fairly and avoiding discrimination.