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About the Role

Express is seeking a Retail Sales Associate to join their team. The Sales Associate is responsible for providing a great in-store shopping experience for retail customers while assisting with additional tasks such as stocking, cleaning, and folding merchandise.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room.
• Follow company policies and procedures to ensure the safety of all associates and customers.
• Assist with product launch changes according to company SOP.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately.
• Positively resolve customer service-related issues and communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customer participation.

Requirements

• High School or Equivalent education.
• 0-2 years of relevant job experience, with a minimum of 6 months.
• Proficient in use of technology (iPad, registers).
• Meets defined availability criteria, including nights, weekends and non-business hours.
• Meets physical requirements.
• Previous retail experience preferred.
• Customer service skills and ability to interact with customers.
• Strong verbal and written communication skills.
• Demonstrated collaborative skills and ability to work well within a team.
• Applicants must be currently authorized to work full-time in the United States.
• PHOENIX does not sponsor applicants for work visas.

Skills

• Technology proficiency (iPad, registers)
• Customer service
• Verbal communication
• Written communication
• Collaboration
• Teamwork

Location

• Poughkeepsie Mall

Work Type

• Full-time
• Part-time

Experience Level

• 0-2 years

Education Level

• High School or Equivalent

Salary/Compensations

• $15.50 - $21.45 per hour

Benefits

• Medical, pharmacy, dental and vision coverage
• 401(k) and Roth 401(k) with Company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads
• Individual insurance coverage options for part-time associates
• Paid sick leave for part-time associates
• Public health emergency leave for part-time associates
• Learn & Earn incentive program for part-time associates
• Voluntary benefits through YouDecide for part-time associates

About the Company

• PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.
• Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style.
• The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.

Equal Opportunity

• An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic.
• PHOENIX is committed to providing reasonable accommodation to individuals with disabilities.