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About the Role

We’re looking for a talented maintenance technician who will be responsible for addressing an array of apartment and property maintenance duties as specified by the maintenance supervisor and/or property manager, and for maintaining the highest standards in customer service and curb appeal of the assigned property.

Responsibilities

• Perform various maintenance functions including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance as dictated by state guidelines.
• Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
• Perform various proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf-cart, and elevator.
• Maintain work order system by verifying all orders are completed in a timely manner to company standards and the resident’s satisfaction.
• Inspect property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair, or replacement.
• Assist with property emergencies, such as snow removal and/or other inclement weather emergencies, fires, and floods.
• Promptly communicate with maintenance leadership concerning all maintenance issues at the property.
• Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
• Participate in emergency on-call/after-hours maintenance assignments, adhering to established response times and addressing emergency issues appropriately.
• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times.
• Foster a positive, active, and collaborative relationship with residents, other properties, and associated agencies.
• Maintain a professional demeanor and appearance at all times, promoting the same to the entire team.
• Adhere to all components of the company risk management program.

Requirements

• Must maintain a valid driver’s license, clean driving record, and current auto insurance.
• Ability to read, write, and understand English.
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multi-task.
• Ability to perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Must maintain professional appearance and comply with prescribed uniform policy.
• Must comply with all safety requirements.
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Skills

• General maintenance skills
• General carpentry skills

Experience Level

• At least one year of experience in the property management industry or directly related field.

Education Level

• High school diploma or equivalent is required.

Salary/Compensations

• $24 to $27 per hour

Benefits

• Medical, dental, vision, and mental health coverage options.
• Competitive pay plus basic life insurance and matching 401(k) contributions.
• Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Robust recognition program.

About the Company

• We take care of you, so you can take care of our residents, properties and clients.
• Property management may be our business, but people are our passion.
• Empowering you to be the best.
• Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.
• We’re a fast-growing property management company with new opportunities popping up daily.
• Top 15 national finalist on the Best Places to Work Multifamily™
• Certified as a Great Place to Work® since 2017
• Listed as one of the Best Workplaces in Real Estate™
• Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal
• Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List