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About the Role

We are building a small, senior AI engineering team responsible for creating New York Life's enterprise AI platform and the first generation of agentic AI solutions. This team operates at the intersection of AI platform engineering, agentic system design, cloud architecture, and enterprise governance. Our mission is to build secure, governable, production-ready AI capabilities on top of enterprise data, APIs, and cloud-native platform services, moving beyond pilots to scalable business outcomes.

Responsibilities

Define the technical vision and reference architecture across the enterprise AI platform, including agent lifecycle services, orchestration capabilities, retrieval and memory services, and AI control plane components.
Own and execute the multi-phase platform roadmap, delivering foundational AI platform capabilities, reusable platform services, enterprise knowledge capabilities, and end-to-end builder agents.
Lead, mentor, and develop a high-performing team of senior AI engineers while maintaining hands-on ownership of architecture, engineering, and agent development.
Establish a high engineering bar and champion AI-assisted software development practices.
Partner with Security, Risk, Legal, and enterprise stakeholders to operationalize AI governance, automate solution review processes, and ensure alignment with enterprise AI risk management standards and responsible AI practices.
Drive cloud architecture decisions, build-versus-buy evaluations, and platform portability strategies while leveraging Google Cloud capabilities.
Establish AI FinOps capabilities, including model usage visibility, infrastructure cost attribution, dashboards, and budget guardrails.
Partner with business and technology leaders to deliver the first generation of enterprise agentic AI solutions that demonstrate measurable business outcomes.
Build agents that improve the platform itself while leveraging AI-assisted engineering throughout the software development lifecycle.

Requirements

Proven experience leading the delivery of enterprise AI platforms, ML platforms, developer platforms, or cloud-native engineering platforms operating at production scale.
Deep expertise with cloud architecture and modern infrastructure, including Google Cloud Platform (preferred), Kubernetes, containers, Infrastructure as Code (Terraform), CI/CD, networking, identity, and observability.
Strong experience designing and building production-grade generative AI and agentic systems, including LLMs, retrieval-augmented generation (RAG), memory architectures, multi-agent orchestration, tool integration, Model Context Protocol (MCP), agent-to-agent (A2A) communication, and evaluation frameworks.
Experience implementing AI governance, security, and responsible AI practices within regulated industries, including AI risk management, runtime guardrails, model controls, privacy, and compliance considerations.
Demonstrated ability to lead senior engineering teams, establish technical direction, influence executive stakeholders, and successfully deliver complex technical roadmaps.
Strong software engineering background with production experience in Python and modern software architecture.
Experience using AI-assisted software development tools such as Cursor, Claude Code, GitHub Copilot, Windsurf, or similar technologies to accelerate engineering productivity.
Excellent communication and collaboration skills with the ability to influence both technical and business stakeholders.
Experience building enterprise AI platforms within financial services, insurance, or another highly regulated industry.
Experience with Vertex AI, LangChain, Google ADK, AutoGen, CrewAI, OpenTelemetry, and modern AI platform technologies.
Knowledge of enterprise AI governance frameworks including NIST AI RMF, ISO 42001, SOC 2, HIPAA, GDPR, or emerging AI regulations.
Experience leading greenfield platform initiatives and building high-performing engineering organizations.

Skills

AI platform engineering
Agentic system design
Cloud architecture
Enterprise governance
Google Cloud Platform
Kubernetes
Containers
Infrastructure as Code (Terraform)
CI/CD
Networking
Identity
Observability
Generative AI
Agentic systems
LLMs
Retrieval-augmented generation (RAG)
Memory architectures
Multi-agent orchestration
Tool integration
Model Context Protocol (MCP)
Agent-to-agent (A2A) communication
Evaluation frameworks
AI governance
AI security
Responsible AI practices
AI risk management
Runtime guardrails
Model controls
Privacy
Compliance
Python
Cursor
Claude Code
GitHub Copilot
Windsurf
Vertex AI
LangChain
Google ADK
AutoGen
CrewAI
OpenTelemetry
NIST AI RMF
ISO 42001
SOC 2
HIPAA
GDPR

Location

Hybrid

Work Type

Hybrid - 3 days per week
Full-time

Experience Level

Senior
Lead

Salary/Compensations

$147,500-$211,000

Benefits

Leave programs
Adoption assistance
Student loan repayment programs

About the Company

At New York Life, our 180-year legacy of purpose and integrity fuels our future.
As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation.
Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter.
Your ideas drive what’s next, and your growth powers it.

Equal Opportunity

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities.
We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together.
This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported.
By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation.
We're proud that due to our mutuality, we operate in the best interests of our policy owners.