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About the Role
Smiths Detection is seeking an experienced Field Service Engineer (L2) to join their Sydney Airport team. This role involves troubleshooting complex equipment, solving technical problems, and working directly with customers in a fast-paced operational environment, maintaining and installing advanced X-ray and trace detection systems.
Responsibilities
- Troubleshoot, service, maintain and repair X-ray and trace detection equipment
- Complete preventative maintenance activities in line with service agreements and schedules
- Respond to breakdowns and corrective maintenance requests within KPI commitments
- Diagnose mechanical, electrical and electronic faults using multimeters, software tools and diagnostic equipment
- Replace motors, belts, rollers, X-ray generators and other machine components
- Perform inspections, cleaning, repairs and component replacement within equipment
- Support installation and commissioning of new systems
- Complete service documentation, reports and maintenance records accurately
- Manage spare parts consumption and inventory transactions
- Participate in continuous improvement initiatives and recommend equipment enhancements
- Support and mentor junior engineers and new team members
- Maintain safe work practices and contribute to a strong safety culture
- Work collaboratively with customers, contractors and internal stakeholders
Requirements
- 3+ years' experience in a field service, maintenance, manufacturing, automation or technical support environment
- Experience troubleshooting mechanical, electrical or electronic equipment
- Strong fault-finding and problem-solving skills
- Comfortable using hand tools, power tools and testing equipment
- Excellent customer service and communication skills
- Ability to work independently and as part of a team
- Provisional or unrestricted driver's licence
- Ability to obtain Airport Security Identification Card (ASIC) and other relevant clearances
- Experience supporting airport screening equipment
- Experience supporting automation systems
- Experience supporting industrial machinery
- Experience supporting conveyors
- Experience supporting X-ray systems
- Experience supporting security technologies
- Experience working in a 24/7 operational environment
- Knowledge of preventative maintenance programs and service KPIs
Skills
- Troubleshooting
- Repair
- Maintenance
- Installation
- Fault diagnosis
- Customer service
- Communication
Location
- Sydney Airport
Work Type
- Permanent
- Full-time
Experience Level
- 3+ years' experience
Education Level
- Certificate III Trade Qualification or Degree in Electrical Engineering, Electronic Engineering, Mechanical Engineering, Mechatronics, IT or related discipline
Salary/Compensations
- Competitive salary and shift-related benefits
Benefits
- Structured training and development programs
- Career progression opportunities
- Supportive and collaborative team environment
- Flexibility to choose from a wide range of benefits
- Health and wellbeing support
- Financial support
- Lifestyle support
About the Company
- Smiths Detection is a global leader in developing, manufacturing, and managing security and detection solutions. Their technology helps protect people and infrastructure, making the world a safer place. They operate in aviation, ports and borders, defence, and urban security markets, with 21 global offices, seven manufacturing sites, and five R&D centres.
- Smiths Detection is part of Smiths Group.
Equal Opportunity
- All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics.
- Smiths Detection is an inclusive company with values grounded in equality and ethics, celebrating, supporting, and embracing diversity.