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About the Role

Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft’s core cloud platforms and services. We are looking for a passionate, high-energy individual to help build the network that powers the world’s largest online services. The Global Supply Chain team is responsible for establishing a supply chain that can meet the ever-growing Microsoft Cloud for our customers. We support a portfolio of complex, multi-disciplinary, multi-billion, multi-year datacenter construction and lease projects and operations of those assets. This role will be based at one of our office locations: Reading or Paddington.

Responsibilities

Negotiates and provides strategic oversight for improving existing, or establishing new, Service Level Agreements (SLAs) and/or defined milestones and deliverables.
Holds accountability and ownership of SLAs with an end-to-end company-wide perspective, and ensures compliance is cascaded down to the business.
Strategizes on and communicates SLA terms cross-functionally and/or cross-regionally to internal and external stakeholders.
Serves as subject matter expert on the SLA and coaches team members.
Manages any escalations related to policy non-compliance, and manages the execution of contingency plans internally and externally as needed.
Leads partnerships with global stakeholders and suppliers to identify systematic business threats and determine mitigation strategies.
Champions new policy direction and changes as needed to ensure systematic resolution and remediation of sourcing issues.
Drives business impact by establishing functional standards and performance expectations that define relevant process and compliance success metrics.
Identifies opportunities for improving process efficiency and policy compliance.
Applies end-to-end expertise and leverages market intelligence to develop and influence Microsoft-wide channel strategies.
Leads decision making across organizations to determine optimum strategies for suppliers and partners to increase efficiency and manage costs.
Drives accountability and governance for adopting workstream improvements and automation at scale.
Oversees periodic Microsoft-driven supplier audits to ensure compliance with policy/contractual requirements.
Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
Provides high-level negotiation and sets standards across organizations and company.
Resolves high-impact escalations related to pricing and category management issues.
Proactively develops strategies to evaluate and drive change in processes broadly across the organization.
Oversees price and procurement requests and complex pricing issues across purchasing categories to ensure procedural compliance.
Provides guidance and clarification on contract execution processes for consistency, accuracy, and timeliness across Microsoft.
Provides thought leadership and shares best practices on established methodologies.
Drives accountability for resolving escalated contract delivery issues and monitoring the impact of change orders on contracting.
Delivers briefings to executive leadership detailing current and projected sourcing contract execution models, anticipated risks, impact models, and contingency plans.
Leads enterprise-level claims resolution strategies in collaboration with Legal and executive stakeholders.
Guides supplier and contractor performance management, including safety deliverables.
Leads cross-functional contract and price negotiation activities across strategic purchasing categories.
Establishes relevant enterprise-level best practices and standards.
Identifies systematic, long-term, and scalable cost reduction opportunities to drive supplier cost competitiveness.
Establishes and leads the development of multi-year sourcing strategies and protocols at scale for complex projects and/or purchasing opportunities enterprise-wide.
Defines the vision and priorities for the function aligned to the core business goals.
Drives cross-functional alignment, and connects key resources across Microsoft.
Ensures sourcing strategies incorporate relevant global perspectives by benchmarking data across markets.
Leads the integration of business requirements and sourcing strategies into supplier selection processes for the most complex, undefined, and strategic purchasing categories.
Leverages a company-wide, global end-to-end perspective on sourcing operations to define a vision, strategies, and priorities for process management.
Validates proposed changes and holds teams accountable for developing and implementing improvement plans.
Drives the execution of strategies for business and industry engagements between sourcing teams and cross-functional corporate leadership.
Defines multi-year strategies for mature business, identifies opportunities to meet agility requirements, and enables business beyond standard purchase categories and historical spend areas.
Develops solutions for highly complex and undefined business areas and purchasing categories and adapts delivery plans with cross-functional leaders.
Leads industry and ecosystem engagements, proactively defines communication strategies with leadership teams, articulates business cases to support recommendations.
Influences leaders to buy in on sourcing decisions and optimizations that can be deployed at scale.
Oversees and leads the pricing and negotiation strategies for the most complex and strategic purchasing categories.
Develops business groups for optimal cross-functional stakeholder support and business assurance.
Broadly fosters internal and external partnerships to negotiate strategic decisions and produce deliverables.
Drives consensus in the goals and success criteria with stakeholders both internal and external to Microsoft.
Shares thought leadership and socializes best practices related to negotiation and collaboration.
Directs supplier activity and progress across the most complex and strategic accounts and purchasing categories.
Leads executive engagements with regional and global suppliers.
Leverages corporate strategies to define overall objectives and strategies for supplier management practices.
Considers broad enterprise engagement opportunities and future supplier and partner innovations.
Leads Quarterly Business Reviews.

Requirements

Master's Degree in Engineering, Supply Chain, Data Analytics, Business, Finance or related field AND Significant experience in data science/analytics, finance, project management, supply chain, and/or operation OR Bachelor's Degree in Engineering, Supply Chain, Data Analytics, Business, Finance or related field AND Significant experience in data science/analytics, finance, project management, supply chain, and/or operation OR equivalent experience.
Experience sourcing, procuring, and managing contracts for capital equipment within construction projects.
Experience in Mechanical, Electrical, and/or Construction Services environments.
Ability to meet Microsoft, customer and/or government security screening requirements.
Must pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Skills

Data Science/Analytics
Finance
Project Management
Supply Chain
Operation
Negotiation
Contract Management
Cost Reduction
Risk Mitigation
Stakeholder Management
Supplier Management
Leadership
Team Management

Location

Reading
Paddington

Work Type

Onsite

Experience Level

Significant experience
Extensive people management and team leadership experience

Education Level

Master's Degree
Bachelor's Degree

Salary/Compensations

£ 100,400.00 - £ 200,500.00 per year

Benefits

Certain roles may be eligible for benefits and other compensation.

About the Company

Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft’s core cloud platforms and services that millions of people use every day.
With more than 95% of Fortune 500 business on Azure, 180+ million using Office 365, and millions using other services – all running on Microsoft's cloud infrastructure – CO+I builds and operates the foundation upon which Microsoft’s mission to empower every person and organization comes to life.
Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Equal Opportunity

Microsoft is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.