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About the Role
The facilities services manager maintains and enhances the condition across a portfolio of coffeehouses. Using teamwork and a supplier network, they optimize investment and budget to enable Operations to deliver The Starbucks Experience while maintaining brand standards. Models and acts in accordance with Starbucks guiding principles.
Responsibilities
- Present business metrics, status/timelines and KPIs to influence partnership and Operations ownership for condition and quality
- Identify solutions for complex problems within the defined SOP of our business
- Successfully manage competing priorities while ensuring all impacted parties are aligned
- Forecast, execute and manage tasks for R&M and Facilities Capital investment within budget tolerance aligned with Store condition for areas of responsibility and execute SOX compliance tasks
- Manage supplier performance to optimize cost, service, and meet financial targets for their assigned area of responsibility
- Oversee a portfolio of 150+ coffeehouses
- Manage an annual capital plan of $2.0M+
- Manage an expense plan of $6.0M+
Requirements
- High School diploma or GED or 4 + years of US military experience
- Bachelor's degree in facilities or construction management, architecture, or business-related field preferred
- Valid driver’s license
- Intermediate knowledge of database queries and analysis
- Intermediate knowledge of Microsoft Office Suite applications, particularly Excel and Outlook
- Ability to communicate clearly, concisely and in a timely manner, both orally and in writing
- Affiliated systems management experience i.e. Work task management program, enterprise data
- 3+ years reporting, mobile business applications
- 3+ years Facilities, construction or related mechanical trade, with experience managing service and maintenance vendors
- 3+ years Capital and Expense budget accountability
- 3+ years Project management and preventative maintenance programs
- 3+ years Retail or restaurant chain operations
- Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
- Negotiation skills - Ability to negotiate rates, terms and administer contracts with a supplier network
- Knowledge of general construction
- Knowledge of standard building trades
Skills
- Database queries and analysis
- Microsoft Office Suite applications
- Excel
- Outlook
- Communication
- Affiliated systems management
- Work task management program
- Enterprise data
- Reporting
- Mobile business applications
- Facilities management
- Construction management
- Mechanical trade
- Vendor management
- Capital budget management
- Expense budget management
- Project management
- Preventative maintenance programs
- Retail operations
- Restaurant chain operations
- Multidisciplinary business principles
- Negotiation
- General construction
- Standard building trades
Location
- San Francisco Bay Area
- San Francisco, CA
Work Type
- Full-time
Experience Level
- 3+ years
Education Level
- High School diploma or GED
- Bachelor's degree preferred
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life insurance
- Supplemental life insurance
- Voluntary insurance benefits
- Short-term disability
- Long-term disability
- Paid parental leave
- Family expansion reimbursement
- Paid vacation
- Sick time
- Eight paid holidays
- Two personal days per year
- 401(k)-retirement plan with employer match
- Discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- Incentivized emergency savings
- Financial well-being tools
- 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program
- Student loan management resources
- Educational opportunities
- Backup care
- DACA reimbursement
About the Company
- Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection.
- We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
Equal Opportunity
- Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
- Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
- Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.