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About the Role

This role is responsible for ensuring the Global Document Services department delivers high-quality, on-time document services to legal professionals. Key duties include managing workflow, intake, clarifying instructions, negotiating deadlines, communicating job statuses, maintaining the job queue, assigning work, and leading complex projects.

Responsibilities

• Supporting core document services and specialized services like Proofreading, Translation, and Closing Sets.
• Coordinating with other teams to develop efficient procedures and streamline processes.
• Scheduling weekend and holiday coverage.
• Acting as a point of escalation to leadership.
• Protecting and maintaining sensitive, confidential, privileged, financial, and proprietary information.

Requirements

• High school diploma or equivalent.
• Bachelor's degree or equivalent, preferably.
• Minimum of three (3) years of relevant experience in a law firm or other professional services firm, preferably.
• Minimum of five (5) years of cumulative experience.
• Microsoft certifications in Word Expert, Excel, and PowerPoint, preferably.

Skills

• Advanced knowledge of MS Office Suite, Adobe Acrobat Professional, iManage, ABBYY FineReader, MS Visio, and other legal word processing software.
• Knowledge of specialized tools such as Best Authority, Contract Companion, Litéra Compare, DocXtools, Snagit, Adobe Photoshop, MS Publisher, Remote Assistant, and various real estate forms packages.
• Thorough understanding of document intricacies and work request troubleshooting.
• Ability to write clear job instructions and accurately estimate job durations.

Location

• Global Services Office in Downtown Los Angeles
• Orange County
• San Diego
• Silicon Valley
• Austin

Work Type

• Hybrid
• In-office
• Full-time

Experience Level

• Mid-Senior

Education Level

• High school diploma or equivalent
• Bachelor's degree or equivalent

Salary/Compensations

• USD $115,000.00 - USD $135,000.00 /Yr.

Benefits

• Healthcare, life and disability insurance
• Generous 401k plan
• At least 11 paid holidays per year
• PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

About the Company

• Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy.
• We are the market leaders in major financial and business centers around the world.
• Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture.
• If you aspire to be the best, and work with the best, this is where you belong.

Equal Opportunity

• Latham & Watkins is an equal opportunity employer.
• The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.
• Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO).