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About the Role

As the Specialist - Technical Representative, you will brainstorm, plan, and execute regional product education and experiential activations to deliver consistent retail support and build local brand affinity. You will serve as the go-to product expert for store staff within your territory, collaborating closely with local Sales Representatives and the Marketing team to ensure premium brand representation.

Responsibilities

Conduct high-impact product knowledge clinics to elevate retail staff expertise.
Support retail partner activations through product demos, community test-runs, and brand trial experiences.
Plan and schedule territory store visits for consistent communication and support with retail store managers.
Coordinate local event logistics for regional product launch activities.
Execute brand presence at local corporate health expos, fitness trade shows, and community events.
Identify and cultivate relationships with local running clubs and fitness communities.
Implement and audit in-store visual merchandising standards.
Monitor territory stock levels and communicate inventory gaps to facilitate orders.
Gather localized store-level feedback, competitor observations, and staff insights.

Requirements

1–3 years of experience in a technical representative, sales representative, or retail sales role for an outdoor or run specialty retail brand.
Foundational understanding of, or strong aptitude to learn, the technical aspects of human physiology and product engineering within the running space.
Comfortable and engaging when presenting educational information to diverse audiences.
Ability to track personal travel schedules, manage account visit expenses, and utilize basic office productivity tools.
Willingness to travel up to 60% across the designated territory.
Possess a valid driver’s license.
Willingness to undergo a Motor Vehicle Record (MVR) check.

Skills

Product education
Retail activations
Territory management
Event logistics
Event execution
Grassroots advocacy
Visual merchandising
Inventory management
Market insights
Presentation skills
Expense management
Office productivity tools

Location

Pittsburgh
Buffalo
Rochester
Syracuse

Work Type

Travel-intensive (up to 60%)
Full-time

Experience Level

1-3 years

Benefits

Company vehicle

About the Company

The Brand Experience team brings On’s mission to life across the region, leading the physical expression of the brand across retail environments, events, and community activations.
The team includes B2B Marketing, Retail Marketing Operations, Visual Merchandising, Events, Community Marketing, and Technical Representatives.
The team works cross-functionally to support retail accounts, empower store staff, and expand the brand's footprint while staying true to performance and sustainability roots.