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About the Role

The Program Coordinator supports the daily operations, programming, and member services at Starrett City Older Adult Center. This role assists with planning and coordinating activities, providing member support, maintaining program records, and ensuring the center operates effectively while creating a welcoming and supportive environment for older adults.

Responsibilities

• Prepare monthly activity calendars, informational materials, and program flyers.
• Assist with developing group programs and securing consultants for programming.
• Lead and co-lead groups at the Center and/or virtually.
• Provide coverage for group outings and special activities.
• Assist with planning and coordinating special events and center activities.
• Attend community, agency, and staff meetings as designated.
• Answer in-person and telephone inquiries and act as a resource for members, visitors, and community partners.
• Provide information and referrals under supervision.
• Complete program intakes with new members and maintain accurate, up-to-date demographic information.
• Assemble and record statistical data and program information.
• Prepare letters, reports, flyers, calendars, and other printed materials.
• Maintain organized program documentation and records.
• Provide coverage of the Older Adult Center during the absence of leadership.
• Place orders with food vendors and other suppliers.
• Assist with maintaining inventory of food and program supplies.
• Support daily center operations and assist with staff coverage.
• Fill in for absent staff, including kitchen staff coverage.
• Perform additional related duties and assignments as requested.
• Participate in Cooling Center Hours, Make-Up Days, and other emergency operations as required.
• Be available to work extended hours or weekends when necessary to support older adult center members and special programming needs.

Requirements

• High School Diploma or G.E.D. required.
• Associate’s Degree preferred.
• One or more years of program coordinator experience highly preferred.
• Prior group leadership experience preferred.
• Experience working with older adults, community programs, or social service organizations is a plus.
• Strong writing, organization, and record-keeping skills.
• Ability to communicate effectively in spoken and written English.
• Strong interpersonal skills and ability to build positive relationships with older adults, staff, volunteers, and community partners.
• Basic computer literacy and ability to learn program-specific software.
• Knowledge of Spanish, Russian, or Chinese dialects is a plus.
• Ability to lift heavy objects, set up tables and chairs, and climb stairs as needed.
• Ability to work evenings and/or weekends as assigned by leadership.

Skills

• Program Coordination
• Member Support
• Administrative Duties
• Site Operations
• Emergency Operations Support
• Writing
• Organization
• Record-keeping
• Effective Communication (Spoken and Written English)
• Interpersonal Skills
• Relationship Building
• Basic Computer Literacy
• Program-Specific Software Proficiency
• Spanish Language Proficiency (Plus)
• Russian Language Proficiency (Plus)
• Chinese Dialect Proficiency (Plus)
• Lifting Heavy Objects
• Table and Chair Setup
• Stair Climbing

Location

• Brooklyn, NY

Work Type

• Full-Time
• In-Person

Experience Level

• One or more years of program coordinator experience highly preferred
• Prior group leadership experience preferred
• Experience working with older adults, community programs, or social service organizations is a plus

Education Level

• High School Diploma or G.E.D.
• Associate’s Degree

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Employee Wellness Programs
• Fitness initiatives
• Mental health support
• Employee Assistance Program (EAP)
• 403(b) retirement plan
• Pension plan with employer contributions
• Paid vacation time
• Holidays
• Floating holidays
• Paid time off for work-life balance
• Training opportunities
• Continuing education opportunities
• Career growth within the organization
• Employee recognition programs

About the Company

• JASA is one of New York City’s largest and most trusted nonprofit organizations serving older adults.
• Every day, our team helps thousands of New Yorkers age with dignity, independence, and connection to their communities.

Equal Opportunity

• JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law.