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About the Role
NeoVista Hospitality is seeking an experienced Restaurant Operations Manager to help lead operations, develop high-performing teams, and support the continued growth of our expanding restaurant portfolio. The successful candidate will be a hands-on operational leader who thrives in fast-paced environments, understands both Front of House and Back of House operations, and is passionate about developing people while delivering exceptional guest experiences. This role works closely with Executive Chefs, restaurant management, and executive leadership to ensure consistency, accountability, profitability, and operational excellence.
Responsibilities
- Provide operational leadership across four restaurant concepts
- Partner with Executive Chefs and BOH leadership to improve execution and efficiency
- Coach and develop restaurant managers and supervisors
- Monitor labor costs, productivity, and payroll to meet financial goals
- Ensure compliance with company standards, health regulations, food safety, and sanitation
- Resolve guest concerns while creating memorable dining experiences
- Drive consistency in service standards and operating procedures
- Assist with openings, staffing, and operational improvements as the company continues to grow
- Analyze restaurant performance and identify opportunities for increased profitability
- Foster a culture of teamwork, accountability, and continuous improvement
Requirements
- 5+ years of progressive restaurant management experience
- Multi-unit or high-volume restaurant leadership experience preferred
- Strong understanding of both FOH and BOH operations
- Experience managing labor budgets, scheduling, and payroll
- Ability to coach, mentor, and hold leaders accountable
- Financial acumen including P&L management, food cost, labor cost, and inventory controls
- Excellent communication and leadership skills
- ServSafe Manager Certification
- Ability to work evenings, weekends, and holidays as business demands
- Leads by example
- Builds strong relationships with both FOH and BOH teams
- Is highly organized and detail-oriented
- Can manage multiple priorities without sacrificing quality
- Makes decisions based on data and operational needs
- Takes ownership and follows through
- Enjoys mentoring future leaders
Skills
- Restaurant Operations
- Team Development
- Front of House Operations
- Back of House Operations
- Guest Experience Management
- Labor Cost Management
- Compliance
- Service Standards
- Operational Improvement
- Profitability Analysis
- Teamwork
- Accountability
- Continuous Improvement
- Budget Management
- Scheduling
- Payroll Management
- Financial Acumen
- P&L Management
- Food Cost Control
- Inventory Control
- Communication
- Leadership
- Mentoring
- Organization
- Detail-Oriented
- Prioritization
- Data-Driven Decision Making
- Ownership
Location
- Albany, NY
Work Type
- Full-time
Experience Level
- 5+ years of progressive restaurant management experience
- Multi-unit or high-volume restaurant leadership experience preferred
Education Level
- ServSafe Manager Certification
Salary/Compensations
- Competitive salary
Benefits
- Performance bonus opportunity
- Health benefits
- Paid Time Off
- Professional development opportunities
About the Company
- Join the team behind one of Albany's most iconic dining destinations.
- NeoVista Hospitality is seeking an experienced Restaurant Operations Manager to help lead operations, develop high-performing teams, and support the continued growth of our expanding restaurant portfolio.
- Opportunity to grow with an expanding hospitality organization.