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About the Role

As our Dual Assistant General Manager, you will provide operational leadership and support for both the Homewood Suites by Hilton Carle Place and SpringHill Suites by Marriott Carle Place. You will help oversee the day-to-day operations of both hotels, ensuring outstanding guest service, team engagement, operational efficiency, and financial performance. You'll serve as a key leader for hotel departments, support property initiatives, and help ensure both hotels consistently achieve brand standards and business objectives.

Responsibilities

Assist in leading the daily operations of the Homewood Suites by Hilton Carle Place and SpringHill Suites by Marriott Carle Place
Support efforts to achieve guest satisfaction, revenue, profitability, and quality goals across both properties
Foster a positive and service-driven culture that promotes employee engagement and accountability
Recruit, train, coach, and develop hotel team members and department leaders
Ensure compliance with Hilton and Marriott brand standards, company policies, and operational procedures
Monitor guest feedback and implement action plans to enhance the guest experience
Support departmental operations including Front Office, Housekeeping, Maintenance, Food & Beverage, and other hotel functions as applicable
Assist in managing labor costs, expenses, and overall financial performance
Conduct property inspections to maintain cleanliness, safety, and operational excellence
Help oversee safety, security, and risk management programs
Partner with Sales, Revenue Management, and Operations teams to achieve business objectives
Handle guest concerns and service recovery situations with professionalism and urgency
Prepare reports, participate in management meetings, and support strategic initiatives
Assume leadership responsibilities in the absence of the General Manager

Requirements

Previous hotel management experience required, preferably as an Assistant General Manager, Operations Manager, or Department Leader
Experience working with Hilton, Marriott, or other major hotel brands strongly preferred
Strong understanding of hotel operations, guest service, and financial management
Demonstrated leadership skills with the ability to motivate and develop teams
Experience managing multiple priorities in a fast-paced hospitality environment
Ability to analyze operational and financial performance and implement effective solutions
Excellent communication, problem-solving, and organizational skills
Proficiency with hotel management systems, Microsoft Office, and reporting tools
Strong commitment to guest satisfaction and service excellence
Results-oriented with a focus on accountability and continuous improvement
Flexible to work any shifts including holidays, weekends, and evenings as business needs require
Passion for hospitality and creating unforgettable guest moments

Skills

Guest service
Operational excellence
Team development
Financial performance
Brand standards
Leadership
Hotel operations
Guest satisfaction
Employee engagement
Accountability
Recruiting
Training
Coaching
Development
Compliance
Risk management
Sales
Revenue Management
Problem-solving
Organizational skills
Microsoft Office
Reporting

Location

CARLE PLACE, NY 11514

Work Type

Full Time
Swing Shift

Experience Level

Previous hotel management experience required
Assistant General Manager experience preferred
Operations Manager experience preferred
Department Leader experience preferred

Education Level

Bachelor’s degree in hospitality management, Business, or a related field preferred

Salary/Compensations

$100,000.00 - $100,000.00

Benefits

Opportunity to help lead two well-recognized hotel brands
Exposure to both Hilton and Marriott operating platforms and best practices
A highly visible leadership role with opportunity for professional growth
Collaborative culture focused on service, results, and team development
The ability to make a meaningful impact on guest satisfaction and hotel performance

About the Company

You're a hospitality professional who thrives on creating exceptional guest experiences while driving operational excellence.
You know how to balance guest satisfaction, team development, financial performance, and brand standards across multiple properties.
If leading teams, supporting hotel operations, and helping two hotels perform at their best sounds like your next opportunity… keep reading.