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About the Role

We're looking for an Associate Director of People Operations to lead the operational backbone of our People function and help shape the next chapter of our combined organization. This is a critical leadership role responsible for ensuring every stage of the employee lifecycle runs seamlessly while bringing two organizations together — harmonizing systems, processes, and programs from onboarding and payroll to benefits, compliance, HR systems, and employee workplace experience.

Responsibilities

Own HR Operations across the employee lifecycle, including onboarding, offboarding, employee records, documentation, compliance, and policy administration.
Ensure operational excellence across HR processes while continuously identifying opportunities to simplify and improve the employee experience.
Build scalable, efficient processes that leverage AI and automation to reduce manual work, improve accuracy, and support a growing global organization.
Provide leadership and oversight for payroll operations, managing our in-house Payroll Manager while partnering with external providers to ensure timely, accurate, and compliant payroll processing across the organization.
Own our global benefits program, partnering with providers and internal stakeholders to deliver competitive offerings that support our ability to attract, retain, and engage exceptional talent globally.
Manage leave administration, benefits enrollment, and related compliance requirements.
Oversee People Operations across the US, UK, Germany and other global remote locations with particular expertise in global administration, employment practices, payroll, and compliance.
Partner with external advisors as needed to ensure ongoing compliance across jurisdictions.
Own and optimize our HRIS and People systems, ensuring data integrity, reporting accuracy, and operational efficiency.
Lead system implementations, enhancements, integrations, and process automation initiatives.
Oversee the Workplace Experience team, ensuring seamless workplace operations across office management, company events, travel coordination, employee perks and benefits, and culture-building initiatives that foster a connected, engaging, and high-performing culture.
Ensure the Workplace Experience team delivers thoughtful, responsive, and high-quality support, serving as a trusted resource for employees across the organization.
Partner closely with leadership, managers and HR Business Partnership to ensure employees receive consistent, high-quality support throughout their journey.
Play a key role in integrating and evolving People Operations following the merger of Artsy and Artnet.
Balance operational rigor with pragmatism—knowing when process matters and when flexibility creates a better employee experience.
Help build a People function that's scalable, modern, and designed for long-term growth.

Requirements

7+ years of experience in People Operations, HR Operations, or related HR leadership roles.
Experience managing and developing People Operations team members.
Deep expertise in payroll, benefits administration, HR compliance, administering HRIS/People systems, and employee lifecycle operations.
Strong experience supporting global (UK + Germany or other) HR operations, including payroll and employment practices.
Exceptional organizational skills and meticulous attention to detail.
Operational ownership: comfortable diving into day-to-day HR operations as needed—willing to roll up their sleeves and resolve issues, whether that means partnering with vendors or troubleshooting payroll challenges.
Strategic systems thinking — understands technical details of HR operations while maintaining a broader perspective on how systems, processes, and programs connect to business goals and employee experience.
A systems thinker who enjoys building efficient, scalable processes.
Calm under pressure, highly reliable, and able to manage multiple priorities simultaneously.
Excellent interpersonal skills with a genuine passion for creating an outstanding employee experience.
Experience supporting organizations through periods of growth, transformation, or post-merger integration is highly desirable.

Skills

AI and automation
Payroll
Benefits administration
HR compliance
HRIS/People systems administration
Employee lifecycle operations
Global HR operations
Employment practices
Organizational skills
Attention to detail
Operational ownership
Systems thinking
Interpersonal skills

Location

NYC
London
Berlin

Work Type

Global hybrid team
3 days per week in office (NYC, London, or Berlin)

Experience Level

Associate Director
7+ years of experience

Salary/Compensations

$125,000-$150,000 annually

Benefits

Competitive salary and equity
Flexible time off
Comprehensive healthcare & benefit options, including: medical, dental, parental leave, short- and long-term disability, Employee Assistance Program featuring free mental health support, 401k, commuter benefits, flexible spending accounts (FSA), health savings accounts (HSA), financial wellness support & resources, and more
Professional development, including: mentoring, lunch & learns, regular training, 1:1 management, and an open feedback culture
Engaging opportunities and internal programming globally, to foster new relationships and build upon our collaborative community. Including: happy hours, holiday parties, global "All Hands" meetings, "Artsy Salon" (a yearly exhibition of our team's creativity), attendance to art world events, and more

About the Company

Artsy and Artnet have joined forces, bringing together the art world’s two most important online destinations under shared leadership and vision.
Artnet as the definitive destination for trusted journalism, transactional data, auctions, and market intelligence.
Artsy as the leader in discovering and buying art through personalized recommendations, editorial storytelling, and a seamless collecting experience across web and mobile.
Together, Artsy and Artnet attract over 7 million monthly visitors across 190+ countries and reach over 9 million followers across social channels.
Artsy has five core values that will inform your experience at Artsy.
For the Love of Art: We show relentless curiosity, empathy, and passion for collectors, artists, gallerists, and the art market. We take action to make the art world more fair and welcoming.
Own Our Outcomes: We are all individual owners of Artsy’s shared success. We are resourceful and resilient, and to get the job done, we each take responsibility for our outcomes.
Lead with Openness: We trust in our teammates. We seek diverse perspectives, communicate authentically, and act with integrity. A more open art world starts with us.
Transform Together: Our mission asks us to challenge the status quo. We embrace feedback, learning, and change so that we can transform our industry, our company, and ourselves.
Impact Over Perfection: Using both art and science, we debate and decide swiftly and iterate on our plans as we learn. To make the biggest impact, we prioritize speed and clarity of action over perfection.

Equal Opportunity

Artsy is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.